Knox Services

Legal Support Service Dispatch Assistant

Knox Services  •  San Diego, CA (Onsite)  •  8 days ago
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Job Description

Company Description

Knox Attorney Service has been in business for more than 50 years as a provider of litigation support and document management services, as well as statewide courier/messenger service. We provide a wide array of services to the legal and insurance communities including: service of process; court services; on-call courier/messenger service; skip trace and investigations; record retrieval; subpoena preparation; e-data discovery; trial preparation; copy center & reprographics; digital imaging; x-ray/blueprints/video/CD duplication; and facilities management services.

The outstanding service we provide starts with our people. We make an extra effort to train and develop our staff in the art of customer service. We believe in beating our clients' expectations to provide the best legal support services in the industry.

Job Description

This position provides support to our Dispatch Department by fielding client phone calls, emails, and web orders including rush assignments with tight deadlines. You will provide professional customer service to our legal clientele. You will monitor orders for timely completion and provide status updates to our clients. Confidentiality of client legal information is extremely important. This is a fast-paced position requiring the ability to meet deadlines and be a team player. This is a full-time position Monday through Friday in-office from 8 - 5 p.m.

Qualifications

Computer experience in Microsoft Word and Outlook; must be able to communicate in a professional manner with our legal clientele with excellent English communication skills both written and verbal; customer service; ability to multi-task with attention to details and work at a fast-pace in order to meet strict deadlines. Legal background with knowledge of court procedures is helpful. Must be dependable and work well with others.

Additional Information

Benefits include paid time off for major holidays, vacation and sick days, medical, dental and vision insurance, and company 401(k). All your information will be kept confidential according to EEO guidelines.

Knox Services

About Knox Services

Knox Services provides total document solutions to select clients throughout the nation—and has since 1972! Over time Knox Services has evolved into a single source for Total Document Management. Our services are customized to fit each client’s unique needs

Service innovation is the mark of our success. Knox Services pioneered the integration of litigation support services with facilities management in the legal industry over a decade ago. Our secure Online Order entry and web status e-business capabilities enable our customers to have their work-in-progress at their fingertips 24/7. Our Imaging and Electronic Document Services offer instant access and retrieval of mission critical information

Our approach to document solutions is unique. We focus on customer service and long-term partnerships. Our streamlined operations focus efforts and resources on serving our customers without the large bureaucratic overhead of our multinational competitors.

Providing Total Document Solutions to the Legal and Insurance Community since 1972.

• Attorney Services / Delivery / Service of Process

• Medical & Employment Record Retrieval

• Scanning & Imaging Services

• 24/7 Secured Online Document Viewing

• Copy Center / Reprographics

• Digital X-Ray & Blueprint Services

• E-Data Discovery / Document Hosting

We manage documents from paper to electronic image, and back again. Let us manage your documents, It's our business!

Industry
Legal & Compliance
Company Size
51-200 employees
Headquarters
San Diego, CA
Year Founded
1972
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