Job Description

Job Title: Family Team Legal Secretary &
Receptionist
Location: Canterbury Office
Salary: circa £25,000 FTE (dependent on experience)

About the Role:
We are looking for a professional and organised individual to join our
Canterbury office as a Family Team Legal Secretary & Receptionist. This
dual role combines front-of-house responsibilities with essential legal
secretarial support for our Family & Childcare Team. The position provides
a unique opportunity to work in a dynamic law firm, supporting both
client-facing and administrative duties in a fast-paced, professional
environment.

Key Responsibilities:

Legal Secretary Duties (Approx. 50%):

• Provide high-quality secretarial support to the Family &
  Childcare Team.
• Type from digital dictation and other sources accurately and
  efficiently.
• Manage electronic filing and ensure proper document storage in line
  with firm procedures.
• Deal with telephone calls from clients, Counsel, experts, and other
  third parties in a professional manner.
• Maintain appointment diaries for Fee Earners and Senior Team
  Members.
• Assist with legal aid matters and applications via CCMS.
• Process fee notes, expert invoices, and other financial
  documentation related to cases.
• Ensure compliance with all office procedures and the firm’s
  Practice Manual.
• Greet and liaise with clients and visitors as appropriate,
  providing professional and courteous support.
• Action any other administrative or legal support tasks as required
  to ensure the smooth running of the team.

Reception Duties (Approx. 50%):

• Welcome clients and visitors to the office with professionalism and
  warmth.
• Maintain a tidy and organised reception area.
• Direct visitors and enquiries to the appropriate team member.
• Provide occasional support for the wider firm’s phone system during
  quieter reception periods, handling overflow calls and general enquiries.
• Collaborate with the wider admin team to ensure smooth coverage of
  reception and shared administrative tasks.

Person Specification:

• Previous experience as a legal secretary or administrative
  assistant is essential.
• Interest or experience in Family & Childcare Law preferred.
• Strong organisational skills and the ability to manage competing
  priorities.
• Excellent written and verbal communication skills.
• Professional, approachable, and client-focused manner.
• Fast and accurate typing skills, with excellent attention to
  detail.
• Ability to work under pressure and meet deadlines.
• Proactive, flexible, and team-oriented approach to work.

Working With Us:

• Hybrid working arrangements.
• Supportive supervision and mentorship.
• Ongoing training and career development opportunities.
• Competitive base salary with pension contribution and optional
  Benenden Health Care.
• Firm laptop and access to modern IT systems.
• Annual leave of 23 days plus bank holidays, with review and
  increase with service.
• Bi-annual staff events and additional perks.

We are a multi-office, multi-service Legal 500 and
Chambers & Partners firm recognised for excellence in a variety of legal
fields.

How to Apply: