Job Description

• Provide high‑quality secretarial support to solicitors and associates, including typing and formatting legal documents, correspondence, witness statements, court bundles and statutory filings; ensure accuracy, consistent formatting and timely delivery of all documentation.

• Open, maintain and close client files in the case management system in line with firm procedures; keep comprehensive file notes, organise electronic and paper files and ensure documents are filed correctly on the document management system.

• Manage diaries and meeting arrangements for fee earners, coordinate internal and external meetings, book meeting rooms and prepare papers; organise travel and accommodation when required.

• Act as primary point of contact for clients by telephone, email and in person; take and relay messages, respond to routine enquiries, and escalate substantive legal or compliance issues to the appropriate fee earner promptly.

• Prepare and process standard forms and filings including Companies House submissions, court forms and other regulatory paperwork under supervision; ensure deadlines and statutory requirements are met.

• Assist with billing administration by recording time and disbursements, preparing fee notes and expense claims, and liaising with the finance team to resolve queries.

• Support file progression by tracking tasks and deadlines, chasing outstanding information from clients and third parties, and preparing completion packs and post‑completion paperwork as directed.

• Work closely with paralegals and junior legal staff to prioritise workload, share knowledge of internal processes and contribute to continuous improvement of secretarial practices.

• Proven experience working as a legal secretary or senior secretary in a law firm or legal environment, with experience supporting fee earners across transactional or contentious matters.

• Excellent audio‑typing and proofreading skills with a high level of accuracy and attention to detail; ability to produce polished documents under time pressure.

• Confident user of case management and document management systems together with Microsoft Office applications (Word, Outlook, Excel); experience of document automation and e‑bundle software is desirable.

• Strong organisational skills with the ability to prioritise competing tasks, manage deadlines and adapt to changing demands while maintaining a client‑focused approach.

• Excellent communication and interpersonal skills, able to build productive relationships internally and with clients and third‑party advisers.

• Good numeracy and basic understanding of billing processes; comfortable handling confidential financial information and raising queries with the finance team as required.

• Awareness of confidentiality, data protection and anti‑money laundering requirements relevant to legal practice and the competence to follow firm compliance procedures.