Job Description

Are you a detail-oriented professional eager to streamline operations and elevate client experiences?

Do you thrive in a dynamic legal environment where effective organization directly impacts client success?

Are you ready to contribute to a growing team by ensuring meticulous case and deadline management?

Is working in a community-focused firm that values every client's journey important to you?

Final question: When faced with a challenge, do you get excited or run away?

** IMPORTANT: TO APPLY **

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Wells Call Injury Lawyers has tirelessly advocated for personal injury victims across California for decades. With offices in key locations such as Fairfield and Napa, we specialize in a range of personal injury cases including car and truck accidents, wrongful death, and catastrophic injuries. Our commitment is to ensure our clients receive the justice and compensation they deserve.

Founded with a deep-rooted understanding of community service, our firm is more than just a legal entity. We engage actively in community initiatives like the Young Drivers Scholarship Contest and Free Holiday Cab Rides, reflecting our dedication to building a safer and more supportive society. Our team of experienced attorneys

brings together expertise and compassion, making us a trusted partner for those navigating challenging times.

The Legal Secretary at Wells Call Injury Lawyers is pivotal in ensuring that our legal processes run smoothly and that our attorneys can focus on delivering exceptional legal services. This role supports the lead attorney while also providing flexible, floating support across the broader legal team as needed. It is a strategic hire designed to support firm growth and expand capacity ahead of adding additional attorneys.

The position is designed for someone who can maintain organization across a high-volume caseload (100+ active cases per attorney) and enhance the client experience through consistent communication and attention to detail. By supporting our mission of advocating powerfully for our clients, this role contributes directly to positive outcomes and firm growth. This is a high-execution, high-volume role where precision, organization, and follow-through are critical to success.

What you’ll do:

• Case Management: Oversee and maintain the progression of personal injury case files to ensure timely and accurate handling. Use Filevine (or similar case management system) to track and manage case activity.
• Client Communication: Serve as the primary point of contact for clients, ensuring calls are returned promptly and clients are proactively updated at least every 30 days.
• Deadline Management: Track and manage all deadlines with zero-error expectation, ensuring no statutes or critical deadlines are ever missed.
• Document Handling: Accurately file necessary legal documents and manage firm correspondence efficiently.
• Financial Support: Process disbursements, manage checks, and ensure accurate balancing of client trust accounts so all parties are properly paid.
• Intake Support: Assist with client intake during peak times to maintain a seamless client onboarding experience.

What we’re looking for:

• Legal Experience: Prior experience as a legal secretary, paralegal, or in a similar role is essential.
• Bilingual Skills: Bilingual (Spanish/English) is required and a critical component of success in this role.
• Organizational Skills: Exceptional capability to manage multiple cases and maintain detailed records without errors.
• Client Focus: Strong client service orientation with compassion for clients experiencing difficult legal situations.
• Tech Proficiency: Openness to learning and using legal tech and AI-based tools for task management.
• Team Collaboration: Ability to work collaboratively with attorneys and staff, ensuring harmonized operations.

Why you should work here:

• Growth Opportunity: Be part of a firm that is actively growing, offering significant opportunities for career development and advancement.
• Community Impact: Engage in meaningful work that contributes to client success and community well-being.
• Collaborative Environment: Thrive in a collaborative, no-ego environment where team players who ‘roll up their sleeves’ and support one another thrive.
• Direct Impact: Play a crucial role in improving client outcomes, driving both personal and firm-wide success.

Additional perks:

• Competitive Compensation: Hourly pay ranging from $30 to $46, based on experience and qualifications.
• Comprehensive Benefits: Medical and dental insurance (details to be discussed during the interview process).
• Retirement Plan: Access to a 401(k) plan with a 4% employer match, helping you plan for the future.
• Onsite Only: Enjoy the camaraderie and support of a fully onsite role in our Fairfield, CA office.
• No Billable Hours: No billable-hour requirement, focus on quality work and client impact, not time tracking.

Join Wells Call Injury Lawyers and be part of a team making a tangible difference in people's lives. If you're looking for a role that combines rigorous organization with meaningful impact, apply to become our next Legal Secretary. We invite motivated and passionate professionals to help us champion the rights of injury victims and drive our mission forward.