Commify

Legal Operations Manager

Commify  •  London, GB (Onsite)  •  2 hours ago
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Job Description

We are seeking an experienced Legal Operations Manager to own and drive the execution of the Legal & Compliance team's operational transformation plan. Reporting to the General Counsel, you will modernise the way the team works — leading the adoption of legal AI tooling, strengthening our knowledge and data repositories, and running the operational backbone that frees our team members to focus on the work that matters most. This is a hands-on, high-impact role for someone who enjoys turning the art of the possible into everyday reality and bringing colleagues along with them.

Key responsibilities

  • Own and deliver the Legal & Compliance team's operational transformation plan, taking end-to-end responsibility for its execution.
  • Lead the adoption of legal AI software to deflect routine legal queries away from the team, improve the team's efficiency, and empower colleagues to undertake a greater range of tasks themselves.
  • Maintain and evolve the team's repositories, knowledge base and data, keeping them accurate, well-structured and genuinely useful.
  • Oversee the company secretarial scheme, ensuring statutory and governance obligations are met across the group.
  • Support the management of intragroup agreements, including their preparation, upkeep and record-keeping.
  • Champion new ways of working — explaining, influencing and educating the team on the art of the possible to drive adoption and continuous improvement.
  • Provide general team administration and operational support to keep the function running smoothly.

Requirements

  • Proven experience running legal operations, ideally within another global technology company.
  • Experience working for a private equity portfolio company is preferable.
  • Excellent organisational skills and the ability to manage multiple workstreams.
  • The ability to explain and influence the art of the possible, and to educate and bring colleagues along with you.
  • A can-do, hands-on approach.

Benefits

  • Flexible working
  • Generous paid leave
  • Enhanced family leave
  • Birthday day off
  • Mental health support through our wellbeing partner, Calm
  • Wellbeing leave and a Mental Health First Aider program
  • Giving back days to help support causes close to your heart
  • Unlimited professional & personal learning
  • Total Rewards, including retirement planning, healthcare and life assurance
  • And did we mention our epic team socials? We know how to celebrate in style!
Commify

About Commify

Most businesses are terrible at communicating with their customers. They either don't communicate enough, or use channels their customers don't like. But when they get it right, it can transform their customer experience and their financial performance. So, it's our mission to make business communication brilliant.

Commify is Europe's leading supplier of Application-To-Person business messaging services. We help over 46,000 companies communicate brilliantly with their customers and staff; sending almost 5 billion messages a year through our portfolio of brands.

Our messaging solutions encompass everything from SMS to mobile payments, accessed through web applications, APIs or bespoke integrations. All of our products and platforms are supported by a passionate and innovative international team, with in-house development and support.

Headquartered in Nottingham (UK), we sell through a portfolio of brands, dependent on geography and customer segment. These include Esendex, TextAnywhere, Text Marketer, Skebby, Massenversand, SMSpubli, SMS Envoi, and Spryng and operate in the UK, Ireland, Italy, France, Spain, Germany, The Netherlands, Australia, New Zealand and The United States.

Backed by ECI Partners, we continue to innovate and grow both existing and new markets to support more companies to transform their business communications.

Industry
Telecommunications
Company Size
201-500 employees
Headquarters
Nottingham, GB
Year Founded
2001
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