Job Description

About the Job

Location Ortigas

Corporate Title Junior Officer to Manager

Work Arrangement Hybrid

Our Consumer Lending team is looking for experienced professionals to join us in Ortigas as a Legal Officer.

In this role you will collate and evaluate mortgage collateral documents for foreclosure filing and ensure accurate, timely endorsement of accounts within prescribed turnaround times. You will support the Legal Services Group throughout the foreclosure process while ensuring strict compliance with established credit policies and guidelines.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

• Conduct final collection efforts prior to endorsing accounts to the Legal Services Group
• Review collateral documents and legal endorsement memos to ensure completeness, accuracy, and proper documentation
• Monitor legal accounts with expired appraisals and facilitate timely renewal and recording of results
• Review petitions for foreclosure and bid letters, and endorse for sign-off of the authorized bank representative
• Track legal expenses from petition filing through issuance of the certificate of sale
• Monitor booking of accounts to ROPA, collate required documents, and coordinate submission to ROPA Service Delivery

What we're looking for

• Holder of a Bachelor's degree
• At least two years of collections experience in consumer loan products, preferably within a bank or financial institution, with proven people management experience
• Strong written and verbal communication skills, collaborative mindset, and a customer-focused approach to issue resolution and retention
• Demonstrated critical thinking skills, including data gathering, problem-solving, and sound judgment in risk assessment and decision-making
• Results-driven and highly accountable, with integrity, strong organizational skills, and the ability to lead teams toward achieving goals despite challenges

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth