Job Description

Responsibilities:

• Help victims of injuries as you call pre-screened individuals for medical and legal interviews
• Dial assigned outbound leads and manage inbound calls
• Evaluate and analyze the client's responses to a series of questions
• Help clients complete and sign necessary documents and agreements
• Maintain healthy client relationships by professionally answering questions and concerns and by setting proper expectations
• Be passionate about the service and enjoy working in a consultative service environment
• Be results-oriented and enjoy the challenge of meeting or exceeding goals

Desired Skills & Knowledge:

• Must have at least 2 years of tertiary education
• Clear speaking voice
• Excellent English communication skills - both written and verbal
• Must have excellent command of the English language, with neutral or American accent
• At least 1 year of solid Outbound Sales experience
• At least 1 year of continuous Customer Service experience
• Strong customer service skills
• Strong administrative skills – accurate typing & spelling is essential to this role.
• Willing to work full-time night shift
• Should have no issues working onsite
• Amenable to shifting schedules and work on weekends

Work Schedule: Night Shift (US Time Zone)

Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom, and think it's a great place to work!" The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.

If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Select VoiceCom today and join the growing SVC family. You wont regret it!

Checkout our Facebook page: www.facebook.com/selectvoicecomph

Enjoy the following benefits:​

• Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
• Life insurance program
• Free weekly in-house massage
• Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
• Career development
• Service incentive leave program
• Annual salary increase based on performance
• Fun and family-like working environment
• Quarterly team outing
• Free flowing coffee and hot chocolate
• Cozy sleeping lounge and canteen plus entertainment area
• Excellent office location in Cebu IT Park

*Terms and conditions apply.

How to apply:

Interested candidates may visit our Recruitment Hub at G/F i1 Bldg., Cebu IT Park, Apas, Cebu City from Monday to Friday anytime between 9AM-9PM.

What to prepare:

• Updated e-copy (not printed) of your resume (.doc, .docx, .pdf)
• Pen
• ID

or

Quick apply online! If shortlisted, our recruitment team will reach out to you within 1-7 working days Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call for an interview anytime between 8AM-11PM (Monday-Friday).