Job Description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals.

For a detailed look at CNA’s benefits, check out our Candidate Guide

Under limited supervision, performs clerical office work such as mail and document processing, scanning and distribution, filing, photocopying, record keeping, and report compilation which requires independent analysis. Requires detailed knowledge of department and/or area procedures related to work performed. Strong ability to move across various applications, and tech savvy.

Essential Duties & Responsibilities

• Performs a combination of duties in accordance with departmental guidelines:
• Accountable for receiving, classifying, reconciling, interpreting, consolidating, and/or summarizing documents and information utilizing standard office equipment.
• Maintains files and records of documents processed.
• Collaborates with supported business to prepare and compiles reports within prescribed guidelines gathering data from a variety of sources.
• Remain externally focused when interfacing with customers, suppliers, or company employees outside the immediate work area on a regular basis to give or exchange information.
• May sort, deliver and pick up mail, files and/or other documents for designated areas.
• May back up other general clerks.
• May process and submit time entry reports.

Reporting Relationship

• Typically Supervisor or Manager

Skills, Knowledge and Abilities

• Good written and verbal communication skills including professional phone etiquette.
• Good interpersonal skills.
• Good computer skills including Microsoft Office Suite and other business-related software systems.
• Good organizational skills and the ability to prioritize multiple tasks.
• Technologically proficient individual with strong data management skills and the ability to effectively utilize modern applications and tools.

Education and Experience

• High School Diploma, GED or equivalent experience and some additional training after high school.
• Typically a minimum one to two years general clerical experience in an office environment.

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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contactleaveadministration@cna.com