Job Description

About Us

We’re known for being the country’s most popular rewards program, helping over 10 million Australians get more of what they value beyond the checkout. And through our extended network of partnerships with other nationally recognised brands, we make every day simpler, easier and more rewarding for our members. Plus, we’re also the winner of Canstar Blue's 2023, 2024 and 2025 Most Satisfied Customer award for Rewards Programs 🥇🏆

But, we're more than the card you carry around in your wallet or the app on your phone! Our diverse team is located all over Australia, and our incredible office is located right in the heart of Melbourne CBD. Staying true to our flexible working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia. We are outcomes-focused, and everything we do is aligned with our core principles - Own, Act and Inspire.

Your Team

We've already built a pretty amazing team, but we're not looking for more of the same. Our day-to-day is made stronger when we surround ourselves with people who are different, like you.

Your Role

The Legal Counsel is a key member of the Legal & Privacy team, responsible for delivering high-quality, practical legal support across Flybuys’ commercial, marketing, technology, data, risk and operational activities.

This role partners closely with business stakeholders to enable delivery, manage legal risk and ensure compliance, while supporting efficient and scalable legal processes.

The Legal Counsel will operate as a trusted advisor on day‑to‑day matters and play a critical role in managing contracting volume and operational legal demand.

The key areas of accountability in the role are:

Commercial contracting & deal support

• Draft, review and negotiate a high volume of commercial contracts across various areas, including supplier agreements, NDA, SaaS, marketing and rewards agreements
• Provide pragmatic advice on risk allocation, liability, indemnities and commercial terms
• Support business teams to progress deals efficiently within agreed risk parameters

Business partnering & legal advisory

• Act as the day‑to‑day legal contact for allocated business units (e.g. product, risk, security, rewards, people experience, privacy, partnerships, operations, customer support, procurement)
• Provide clear, commercially‑oriented advice on legal and regulatory issues
• Translate complex legal issues into practical recommendations for non‑legal stakeholders

Brand and marketing support

• Partnering with stakeholders to deliver timely and effective advice in respect of Consumer Laws and SPAM Act compliance.
• Reviewing and advising on marketing materials across a diverse range of sectors including grocery, convenience, retail, telecommunications, financial services, health insurance and travel.

Management of intellectual property portfolio

• Responsible for management of existing IP portfolio
• Advise and guide business in respect of new products and branding
• Responsible for business name management
• Also apply this advice and lens as part of marketing reviews

Risk, compliance & governance support

• Identify and escalate legal and regulatory risks in a timely manner
• Support compliance with relevant laws and advising in respect of legislative changes (e.g. Corporations, Privacy, consumer law) and internal policies
• Assist with governance processes, including document review, approvals and record keeping

Disputes, incidents & regulatory matters

• Support management of disputes, escalated complaints and regulatory issues
• Assist in incident response (including data/privacy incidents) and investigation processes
• Liaise with external counsel where required and manage inputs efficiently

Legal operations & process improvement

• Contribute to development of templates, playbooks and contracting processes
• Support continuous improvement to increase efficiency, consistency and scalability of legal services
• Assist in education and training of stakeholders to uplift legal literacy and reduce dependency

Your Experience

• 4–7 years PQE in corporate/commercial law (private practice or in‑house)
• Experience drafting and negotiating commercial agreements
• Exposure to consumer, privacy, technology, intellectual property or marketing law desirable
• Strong commercial judgement and risk awareness
• Ability to prioritise high‑volume, competing demands
• Clear communication and stakeholder management skills employing strong interpersonal skills to build trusted relationships with stakeholders
• Pragmatic solutions-focussed approach balancing risk with business objectives.
• Commercially minded and delivery-focused
• Proactive and responsive
• Collaborative and team-oriented
• Continuous improvement mindset
• Strong communication and interpersonal skills

Your Benefits!

We offer our valued team members a stack of exclusive benefits! To name a few...

• Flybuysflex | work from anywhere, measured on outcomes
• Two well-being days per year!
• Volunteer leave
• Ongoing learning & development programs and opportunities
• My Coles and Wesfarmers team member discount card
• Be Well Programs – Mind/Body/Soul
• Quarterly All Team events
• Hybrid social events
• New starter kit merchandise

Be You, With Us. Apply today!

We value ways of working that work for everyone and use our different strengths to make us stronger. We work hard to make sure everyone’s voice is heard and respected equally, regardless of identity, background, position, ability or lifestyle.

It is a condition of employment that successful applicants undergo a National Police Check prior to commencing.