This is a key commercial role which will be working with the Sales and Commercial teams to manage the negotiation and closing of commercial contracts for the licensing of Smart Communications products and the provision of related services to customers, you will be supporting the global business with a principal focus within our North America sales operation. The role will also support the business in all legal matters relating to the day to day running of the business, including customer negotiations, some regional procurement, responding to supplier questionnaires and dealing with data protection/HIPAA queries.
The role is remote (US based). Additionally, some international travel to headquarters in the UK may be required from time to time.
The key responsibilities of the role include:
Working proactively with the North America sales teams on the creation and negotiation of commercial agreements (whether on Smart Communications or customer paper) relating to:
Supporting the wider business with legal and contracts advice across a broad range of topics including, and taking the lead on and managing the process for:
What we’re looking for:
We look for the following core competencies in everyone we hire at Smart Communications:
What’s the deal?
We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive. All our packages include an annual bonus based on the Company’s performance, so we are all incentivized to over-achieve!
In addition to a friendly, flexible and fun working environment, we provide a range of other benefits, including extensive health, dental and vision insurance, employer-funded health savings account, flexible spending plan, life and AD&D insurance, short and long term disability insurance, gym membership reimbursement, 401K contribution, and more.
So if we interest you, please let us know by applying for this position and tell us all about yourself.
Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity.
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Smart Communications is the trusted choice for regulated enterprises looking to modernize complex processes and connect with customers in the moments that matter most. Its Conversation Cloud™ platform powers frictionless, compliant, digital-first experiences through omnichannel communications, intelligent data capture, and secure digital archival. More than 650 enterprises worldwide—including Zurich Insurance, Priority Health, The Pacific Financial Group, and The Bancorp—rely on Smart Communications to reduce compliance risk, boost operational efficiency, lower costs, and fast-track digital transformation that fuels business growth and elevates the customer experience. With more than 30 pre-built connectors, Smart Communications’ cloud-native platform integrates effortlessly with the world’s most trusted enterprise systems including Salesforce, Guidewire, DuckCreek, OneSpan, and Pega, enabling more than 60 billion mission-critical customer conversations globally, and driving faster time to value.