Job Description

About Crisis24
Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.
More information is available at www.crisis24.garda.com

About the job
Crisis24 has an exciting opportunity to join its Legal Department. We are looking for a talented Contracts Manager to lead end-to-end contracting, support key corporate governance activities, manage projects and coordinate litigation matters. This role will manage complex commercial agreements across security, risk management, and medical services; partner with legal, Compliance, Risk, Finance, Operations, and senior leadership to reduce risk, strengthen governance, and improve the quality and speed of contract execution; and support employment law and dispute matters—including pre-litigation, litigation, and related administrative work—as well as internal employment initiatives. The ideal candidate will exhibit the ability to maintain a high-level of confidentiality, organization, attention to detail, initiative, autonomy, and judgment, as well as an ability to effectively prioritize workflow and execute assignments. This is a dynamic role that requires responsiveness and comfort working in a fast-paced environment.
What You Will Work On:
• You will own the full contract lifecycle: intake, drafting/redlining, negotiation, internal approvals, execution, storage, amendments, renewals, and closeout.
• Draft and negotiate a wide range of agreements, including MSAs, SOWs, NDAs, vendor/supplier agreements, professional services agreements, subcontractor terms, facility/site agreements, licensing/SaaS, and data protection terms.
• Translate operational requirements into contract language (scope, deliverables, staffing plans, response times, SLAs, reporting, KPIs, pricing, invoicing, change control).
• Identify and mitigate key risks (liability allocation, indemnities, insurance, limitations of liability, termination, confidentiality, IP, disputes, audits, compliance obligations).
• Develop and maintain templates, clause library, negotiation playbooks, and fallback positions, drive standardization across teams.
• Assist counsel with a broad scope of employment law matters including internal projects involving reviewing, drafting, updating, finalizing, and maintenance of policies, procedures, handbooks, and agreements.
• Provide litigation support, including service of process, managing legal case files, coordinating between internal and external partners, gathering evidence, and conducting in-house review of documents.
• Review subpoenas and record requests and gather relevant documents in response.
• Draft document preservation notices and communications.
• Other duties and projects, assigned.
What You Will Bring:
• 5-7+ years of experience in contracts management and/or supporting an employment law function in an in-house legal department or law firm.
• Demonstrated success negotiating complex agreements with customers and/or vendors in regulated or operationally intensive environments.
• Extensive knowledge of federal, state, and local employment litigation procedures.
• Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment and taking ownership of projects.
• Ability and willingness to learn new tasks outside of areas of expertise.
• Strong written and verbal communication skills.
• Excellent knowledge of Excel, Microsoft Word, Adobe, document and matter management systems (such as WinTeam, OneDrive, Legal Tracker), DocuSign, Microsoft Teams, and Zoom.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.