Raya CX

Legal & Contract Specialist

Raya CX  •  6th of October City, EG (Onsite)  •  13 days ago
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Job Description

What will you do?

1. Contract Management & Governance

Manage the end-to-end contract lifecycle, including drafting, review, negotiation, execution, amendment, renewal, and termination of contracts.

Ensure all contracts comply with applicable laws, regulatory requirements, and internal policies.

Maintain and regularly update standardized contract templates, clauses, and playbooks to ensure alignment with corporate governance and risk appetite.

Monitor contractual obligations, milestones, SLAs, penalties, and renewal dates to ensure compliance, timely action, and smooth execution of agreements.

2. Legal Risk & Compliance Management


Identify, assess, and mitigate legal and contractual risks across all agreements.

Escalate high-risk clauses or deviations to the Legal & Corporate Governance Senior Manager with clear recommendations.

Stay up to date with applicable regulatory requirements (e.g., CBE, NTRA, data protection law, labor law) and ensure alignment across all contracts.

Support internal and external audits by preparing and providing contract documentation, risk assessments, and compliance evidence.

3. Legal Operations & Department Management


Support the Legal & Corporate Governance Senior Manager in managing day-to-day legal operations.

Track legal requests, turnaround times, and workload prioritization to ensure service efficiency.

Coordinate with external legal counsel when required, ensuring proper documentation and timely follow-ups.

Maintain and manage an organized legal repository for contracts, legal opinions, approvals, and correspondence.

4. Stakeholder & Cross-Functional Management


Act as a key point of contact between Legal and internal stakeholders (Account Management, Operations, Finance, Procurement, IT).

Provide contractual guidance and legal support to business teams during negotiations and client discussions.

Clearly communicate legal requirements, risks, and contractual obligations to non-legal stakeholders.

5. Policy, Process & Continuous Improvement


Develop and enhance contract management processes, approval workflows, and governance controls.

Recommend and implement improvements to optimize efficiency, reduce risk exposure, and enhance operational effectiveness.

6. Reporting & Management Updates

Prepare and manage periodic reports on contract status, risks, renewals, disputes, and compliance matters.

Provide insights and recommendations to support informed decision-making at the management level

Required Qualifications:

1. from 6 to 8 years of experience

2. Faculty of law – English section is preferred but not mandatory

Raya CX

About Raya CX

RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries. RAYA CX has been the preferred partner of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, since 2001.

Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.

Industry
Consulting & Advisory
Company Size
5,001-10,000 employees
Headquarters
Giza , EG
Year Founded
Unknown
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