Job Description

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Our Staff Counsel legal team is seeking a dynamic, collaborative and experienced Legal Assistant to join us. This role is based in our Southfield, MI office.

The Legal Assistant provides administrative and litigation support to attorneys and legal staff in a fast-paced Staff Counsel office handling personal injury defense matters. This position assists with case management, legal document preparation, court filings, calendaring, and maintaining organized case files to ensure efficient handling of litigation matters. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities while working collaboratively within a legal team.
Essential Duties and Responsibilities
• Prepare, proofread, format, and finalize legal documents, correspondence, pleadings, motions, subpoenas, and other litigation-related materials from attorney drafts and templates.
• Assist attorneys with case management and litigation support throughout the life of a claim or lawsuit.
• Maintain attorney calendars, monitor court deadlines, and assist in ensuring timely compliance with procedural and litigation requirements.
• Coordinate meetings, conferences, and internal case strategy discussions.
• Electronically file pleadings and other legal documents with state and federal courts, as applicable.
• Maintain accurate and organized electronic case files, ensuring proper indexing, filing, and document retention.
• Review legal documents for completeness, accuracy, and compliance with court rules and office procedures.
• Assist with preparation for hearings, mediations, trials, and other litigation-related proceedings.
• Communicate professionally with attorneys, clients, court personnel, opposing counsel, vendors, and other business partners.
• Provide general administrative support to attorneys and legal staff as needed.
• Perform other duties and special projects as assigned.
Required Qualifications
• High school diploma or equivalent required.
• Minimum of 3-5 years of legal assistant, litigation assistant, or paralegal experience, preferably in personal injury defense, insurance defense, or civil litigation.
• Proficiency with Microsoft Office Suite, including Word, Outlook, and Excel.
• Experience with electronic filing systems and legal case management software.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize workload, manage multiple deadlines, and work independently.
• Strong proofreading and document formatting skills.
• Ability to maintain confidentiality and exercise sound judgment.
Preferred Qualifications
• Experience working in a Staff Counsel, insurance defense, or personal injury litigation environment.
• Familiarity with state and federal court procedures and filing requirements.
• Knowledge of litigation timelines, court rules, and legal terminology.
Competencies
• Strong organizational and time management skills.
• Ability to work effectively in a team-oriented environment.
• Initiative and proactive problem-solving abilities.
• Adaptability and flexibility in managing changing priorities.
• Professionalism and a strong client-service mindset.
• Commitment to accuracy and quality work product.
Physical Requirements and Work Environment
• Ability to operate a personal computer and standard office equipment.
• Ability to sit, stand, and work at a computer workstation for extended periods.
• Ability to review documents and enter data with a high degree of accuracy.
• Typical office environment with occasional lifting of files or materials up to 20 pounds.

CAREER DEVELOPMENT:
It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:
• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits
EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:
To view our privacy policy and online privacy statement, click here.

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.
Compensation:
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.