Job Description

Job Type:

Full time

Exempt/Non Exempt:

Hourly

Job Description:

Location Details:

Hybrid

Position Schedule / Shift:

Position is primarily remote and reports to an onsite office location approximately once every 4–6 weeks.

Monday – Friday, 8am – 5pm

Position Summary:

Are you a detail-oriented Legal Assistant who enjoys solving problems, managing complex information, and supporting meaningful business outcomes? Join our team as a Legal Assistant, where you'll play a vital role in supporting attorneys, managing personal injury litigation matters, and serving as a trusted resource across the organization. This position offers the opportunity to work independently, collaborate with diverse stakeholders, and contribute to the successful resolution of legal and regulatory matters.

Employ knowledge of company and legal procedures as well as principles of insurance, banking or corporate law. Work independently while assisting attorneys in the legal process necessary for conducting company business. Review, analyze and summarize issues involved incoming litigation or administrative actions. Determine need for file documentation, obtain proofs, and clarify facts and issues. Organize, assemble and interpret records and documents. Act as a resource person to all level of company personnel regarding corporate legal matters and departmental procedures.

Support litigation matters and act as a general litigation assistant throughout pendency of lawsuits. Research medical facts when necessary. Type/generate pleadings and legal documents and related correspondence for assigned staff counsel, as well as memos, letters, charts. Schedule and record all appointment dates for attorney meetings such as depositions and court hearings and maintain appointment calendar.

Assemble data and provide input for implementation of computerized research and litigation monitoring systems. Assist in preparation of a legal periodical for distribution to the Claims department.

Provides office administration support on an as needed basis, which may include mail processing, data input, courier activities, budget administration, payment processing and notary services. Interacts directly with business line customers and visitors to address support needs.

Establishes and maintains a series of files for each case or matter along with a corresponding electronic diary system. Advises staff or management regularly regarding items requiring attention or action. Initiates, completes and submits routine forms required by courts or regulatory entities. Contacts appropriate organizations as directed to obtain documents. Manages correspondence for key dates and names. Records pertinent information and files.

Qualifications:

Required

Education

• Associates degree as a Legal Assistant, completion of an ABA approved Legal Assistant training program OR extensive experience in a position performing Legal Assistant functions

Experience

• Researching, analyzing and preparing written documents and correspondence

Knowledge of:

• Civil litigation procedure
• Federal and state judicial systems
• Claim procedures
• Principles of insurance
• Medical terminology
• Insurance defense practice
• Insurance products and services
• Composing and communicating board and executive management meeting agendas and notices
• Developing and distributing board calendars
• Developing, distributing and summarizing board surveys and regulatory reports
• Maintaining electronic and paper corporate documents

Ability to:

• Evaluate situations, facts and issues and draw accurate conclusions
• Organize, plan and prioritize work
• Research legal files and compile data
• Competently operate a windows based PC and relevant software
• Communicate effectively with others in a work environment and with the public
• Prepare written documents, correspondence, memoranda and pleadings

Preferred

Knowledge of:

• One year preferred Legal Assistant experience with personal injury litigation
• Regulatory matters, including filing reports with regulatory agencies principles
• Company procedures and departmental functions

Work Environment:

This is a hybrid work arrangement (time spent in office and remote) and will report to an office location approximately once every 4 to 6 weeks.

Compensation & Benefits Overview:

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).

Compensation

Legal Assistant – Personal Injury Litigation will earn a competitive salary of $28 - $36 an hour with annual bonus potential based on performance.

Benefits

At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.

Health & Wellness

• Medical plans with multiple coverage options, including HSA eligibility
• Prescription drug coverage
• Dental and vision benefits
• Employee Assistance Program (confidential support services)

Financial Protection & Insurance

• Company-paid basic life insurance
• Optional supplemental life insurance and dependent coverage
• Short-term and long-term disability coverage
• Critical illness, accident, and pet insurance options

Retirement & Savings

• 401(k) plan to support long-term financial goals. 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax. Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting. Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options

Time Off & Leave

• Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment. Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements. Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month
• Paid Holidays: Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules. Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules
• Paid leave programs, including parental, bereavement, jury duty, and military leave

Career Growth & Education

• Tuition assistance (up to $5,250 annually; 80% covered by ACG)
• Professional certification support with 100% reimbursement for eligible programs
• Opportunities for career development and advancement

Additional Perks

• Complimentary AAA membership with roadside assistance and travel discounts
• Adoption assistance program

Job Posting Period:

This position is expected to remain posted through August 31, 2026; however, it may close at any time once a qualified candidate pool is identified.

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.