Job Description

Are you a detail-oriented professional with a passion for personal injury law seeking to make a meaningful impact?

Do you thrive in fast-paced environments where your organizational skills and client interaction acumen are put to the test daily?

Are you ready to manage significant caseloads independently while supporting key legal operations from anywhere in the world?

Is your approach innovative, solution-focused, and driven by a commitment to minimize legal burdens for clients and colleagues alike?

Final question: When faced with a challenge, do you get excited or run away?

** IMPORTANT: TO APPLY **

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NextLaw stands as the Pacific Northwest’s highest-rated criminal and personal injury firm, recognized for delivering exceptional legal services across a wide spectrum of practice areas. Our team, led by former prosecutors, leverages over 25 years of experience to provide unparalleled advocacy for our clients.

Founded on principles of integrity, empathy, and results-driven advocacy, NextLaw isn't just a place where legal matters are resolved; it's where we craft paths to recovery and new beginnings for our clients. Our dedication to client service and successful outcomes has earned us the loyalty of thousands and a reputation for excellence in the legal community.

The Personal Injury Legal Assistant role at NextLaw is pivotal in ensuring the smooth management of our personal injury caseload, providing vital support to our legal team. By joining us, you enhance our mission to deliver superior client service, helping efficiently manage around 120 active cases. Your expertise will empower our attorneys to focus on high-value tasks, ultimately driving successful outcomes for our clients and growing our firm's impact.

What you’ll do:

• Client Communication: Conduct introductory calls and maintain long-term communication through emails, texts, and calls.
• Case Management: Support the end-to-end management of personal injury files, actively handling approximately 120 cases.
• Negotiations: Draft and send letters of representation, and negotiate claims and liens with insurance companies.
• Documentation: Utilize Filevine for precise case tracking, ensuring all updates are timely and accurate.
• Autonomous Task Execution: Independently run case management tasks, minimizing the need for micromanagement.

What we’re looking for:

• Experience Required: 2–3 years of personal injury legal support experience, with strong proficiency in Filevine.
• Knowledge: Familiarity with Washington state personal injury law, including PIP agreements and lien processes.
• Client Communication: Confident, empathetic communicator able to manage frequent client calls, texts, and emails.
• Autonomy & Ownership: Able to take initiative, manage casework independently, and move files forward without micromanagement.
• Technology Proficiency: Comfortable working in a fully remote environment using Gmail, Google Chat, and related tools.
• Bilingual Advantage: Spanish proficiency is a plus, though not required.

Why you should work here:

• Autonomy, Growth & Flexibility: Work remotely from anywhere in the world in a role where you’re trusted to operate independently and grow your responsibilities over time.
• Direct Impact: Collaborate closely with Brenda, ensuring your work directly improves client experiences and drives meaningful case outcomes.
• Supportive, Results-Driven Culture: Join a team that values clear communication, proactive problem-solving, and continuous improvement—without micromanagement.

Join NextLaw and contribute to shaping impactful client experiences in a dynamic legal environment. If you are ready to utilize your expertise to drive meaningful outcomes in personal injury law, apply to become an essential part of our results-driven team today.