Job Description

Job Purpose

We are looking for legal advisors with experience of supporting on caseload management of high-volume RTA Fast Track claims. You must be able to assist the delivery of a robust claims handling process – with a key focus on client outcomes and fee generation.

Key Duties and Responsibilities

• Pro-actively assisting in the progression of high-volume caseload of Fast Track Personal Injury RTA claims in line with agreed internal procedures and practices.
• This supporting role involves aiding in litigation processes to help generate fee income and contribute to the overall success of the business.
• Making use of the firm’s Case Management Systems, postholders will assist on the identification of cases where proceedings would be tactically beneficial and support the progression of such cases accordingly.
• To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties
• Supporting the assessment of liability and quantum to include reviewing medical reports, researching and obtaining relevant case law, drafting schedules of special damages and reviewing suitable awards for compensation.
• To support with cases with denial of liability and causation arguments
• A practical yet commercial approach to settlements is essential, including supporting client advice on cost risks. The role also involves contributing to performance targets (e.g., profit costs, case issuance, and settlements) while maintaining the firm’s integrity.
• Additional tasks may be assigned as deemed relevant and reasonable by the business.

Experience and Knowledge

• This role is suitable for experienced legal advisors with significant knowledge of RTA claims handling and the full litigation process.
• A solid working knowledge of the CPR, legislation and relevant case law.
• Competent working with a case management system and good knowledge of MS Office.
• Good attention to detail and organisational skills.
• Focus on delivering quality service to clients and the firm.

About us

Here at Carpenters Group, we’ve been providing legal and insurance services across the UK for over 30 years.

We’ve grown from a small law firm into a 1500 people strong team made up of insurance professionals, legal experts and best in class corporate services, working across seven office locations.

We work in partnership with household name insurers to deliver a variety of fully outsourced claim solutions. We also represent individuals who need expert legal support.

As a great place to work our core values underpin how we behave. Our working environment is positive and informal, and we encourage people to work together to perform at their best.

We understand that our success as a business depends on the success of our people, which is why we invest in your training, development and social projects, helping everyone to connect and grow.

No matter what stage of your career, at Carpenters Group there is a place for you to achieve your potential.

Here at Carpenters group diversity and inclusion matters, it is integral to our culture and we welcome applications from everyone. We celebrate difference and believe in equal opportunities for all.

Benefits

• 25 days' holiday per annum
• Hybrid working model (in relevant role)
• 2 x Volunteering days to support charitable initiatives
• Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
• Medicash cash plan – claim back dental / physio / optical appointments
• My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
• Discounts and cash back on travel and shopping through Medicash extras
• Life Assurance Scheme (4 x salary)
• Pension scheme
• Funded driving theory test (in relevant role)
• Active network of Wellbeing Champions – providing mental health support
• Training and development opportunities
• Funded social events to connect with your colleagues
• Dress for your day policy