Job Description

At Encore, we’re here to make residential property management feel personal, thoughtful, and seamless. Since we opened our doors in 2004, our mission has been simple: to deliver an outstanding experience for every customer, with genuine care at the heart of everything we do. We don’t just look after buildings, we look after the people who call them home, treating each property as if it were our own.

The Encore culture not only attracts the brightest talent, but also industry recognition as we've been awarded Employer of the Year on many of occasions. Our ambition is to be regarded as the most professional managing agent in the country - with a team of exceptional people who are energised by what they do. Were all about communication, collaboration, teamwork – and having fun while we work. By creating an inviting environment for our people to be inspired, learn and flourish can make all the difference.

The Role:

Due to team growth, are looking for a Legal Administrator who is ready to take on an exciting, fast-paced role where no two days are the same. You’ll be the key in responding to solicitors' leasehold enquiries, keeping everything running smoothly, and supporting essential legal and admin tasks. With Encore, you will make a real impact in residential property management!

What You’ll Be Doing

Leasehold Enquiries
Prepare and update information packs, handle solicitor enquiries, and support Land Registry processes.

Customer Service & Administration
Act as a key point of contact for solicitors, estate agents, residents, and financial advisers. Maintain accurate records and ensure tasks are tracked through the property management system.

Company Secretarial Support
Assist with filing statutory documents, issuing share certificates, and maintaining company records.

Sub-letting Administration
Manage sub-letting notices and consent requests in line with procedures.

General Office Support
Provide day-to-day administrative support, including document preparation and maintaining an organised office environment.

What You’ll Bring

Experience
At least 1 year of administrative experience. Property or legal experience is helpful but not essential.

Skills

• Strong written and verbal communication

• Excellent organisation and time management

• Ability to manage multiple tasks effectively

• Proficiency in Microsoft Office (experience with Qube is an advantage)

• Good commercial awareness

Personal Qualities

• Reliable and able to take ownership of work

• Strong attention to detail

• Proactive and professional approach

Why Encore?

Encore offers a supportive working environment with opportunities for training and development. It’s a place where you can build your skills and contribute to a collaborative team.

If you’re ready to make an impact, bring your energy to a team that cares, and take your career to the next level – we want you on the Encore team!

Additional but important info;

Encore operates a hybrid working policy, with 2 days per week working in our Cambridge office.

The salary for this role is £26,500