Job Description

Locations: Toronto, Canada

Categories: Legal

Req ID: 3137

Overview

Work Location: Toronto, Ontario (hybrid)

Compensation: $36,500 annually

Transworld System Canada Inc. (TSI) is looking to add our next hire for growth within, TSI offers an inclusive environment with paid training that presents the opportunity to gain financial literacy, while being a part of the solution. Here at TSI we understand the importance of work-life balance and thrive to promote a culture that believes in our staff and not just numbers. We also take pride in encouraging a passionate drive within our employees through employee engagement activities, ongoing training, and contests.

Currently seeking an experienced legal admin to join our growing team.

This position is hybrid - this position requires onsite attendance at our Toronto office 2 days a week. The remainder of the week can be worked remotely

Office Location: 325 Milner Ave Suite 1111 Toronto, Ontario, M1B5N1

Why should you consider TSI?

• Paid training
• Team-oriented work environment
• Growth opportunity
• Hybrid employment structure

Responsibilities

Document & Mail Processing

• Prepare, review, and process outgoing legal correspondence, including demand letters, notices, releases, satisfactions, and court-related mail
• Coordinate printing and mailing through third-party vendors (where applicable)
• Receive, log, and distribute incoming mail, service documents, and court materials

Service & Filing Support

• Coordinate service of legal documents with process servers and track proof of service
• Prepare, organize, and file Affidavits of Service
• Maintain accurate records of service attempts, confirmations, and deadlines

File & Records Management

• Maintain and update electronic legal files in internal systems
• Pull and compile supporting documentation (“backups”) for court filings, client requests, and audits
• Ensure documents are properly indexed, stored, and retrievable

Client & Internal Communication

• Respond to routine client inquiries regarding file status, documentation, and timelines
• Liaise with internal teams (collections, accounting, legal staff) to obtain required information
• Prepare and send standardized client correspondence

Deadlines & Compliance Tracking

• Track critical deadlines (service dates, response timelines, court deadlines)
• Escalate urgent or time-sensitive matters to appropriate legal staff
• Assist with quality control to ensure procedural compliance

Financial & Administrative Support

• Compile and track legal invoices, disbursements, and supporting documentation
• Assist with reconciliations, payouts, and reporting as required

Qualifications

• Experience in a legal, collections, or professional services environment preferred
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple deadlines in a fast-paced, high-volume environment
• Professional written and verbal communication skills
• Comfort working with legal management systems and document workflows
• Knowledge of court processes and legal terminology is an asset

Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.