Job Description

212 Visual

The Company

Founded by AV industry veterans, 212 Visual is a premier LED technology company focused exclusively on Direct View LED (DVLED) video wall solutions. Based in the Indianapolis area, we help integrators, consultants, and end users design, deploy, and support world-class LED experiences across corporate, higher education, sports, entertainment, retail, hospitality, command-and-control, and public sector environments.

At 212 Visual, we believe our success starts with our people. We combine deep technical expertise, exceptional partner support, and a relentless commitment to quality. Our team works alongside some of the industry's best integrators, engineers, and technology partners, helping bring cutting-edge LED solutions to life.

As a growing organization, we provide opportunities for professional development, advanced technical training, and career growth while working with some of the most innovative display technologies available today.

The Role

212 Visual is seeking an experienced LED Installation & Service Technician to join our growing team. This role is ideal for someone with hands-on Direct View LED experience who enjoys both field installation work and ongoing service and support responsibilities. The position is based in the Indianapolis area, but travel throughout the United States will be required depending on project schedules.

The successful candidate will be responsible for installing, configuring, commissioning, troubleshooting, and supporting LED video wall systems throughout North America. This position requires strong technical knowledge of LED display technologies, mounting systems, video processors, and installation best practices.

When not actively engaged in installations, this individual will assist with warranty service, troubleshooting, training, system optimization, and technical support activities for partners and customers.

Responsibilities

• Install and commission Direct View LED (DVLED) video wall systems in accordance with manufacturer and engineering specifications.
• Assemble and align LED mounting systems, wall structures, and support frameworks.
• Perform LED panel installation, calibration, testing, and acceptance verification.
• Configure and commission LED video wall processors and control systems.
• Troubleshoot and resolve hardware, software, networking, and visual performance issues.
• Perform field service, maintenance, and warranty support activities.
• Provide remote technical support to partners and customers when not deployed on installations.
• Conduct system inspections and preventive maintenance visits.
• Assist with product evaluations, testing, staging, and quality assurance activities.
• Collaborate closely with engineering, project management, operations, and sales teams.
• Create and maintain installation documentation, commissioning records, and service reports.
• Train customers and integration partners on proper system operation and basic maintenance procedures.
• Ensure all installations comply with safety standards and industry best practices.
• Represent 212 Visual professionally at customer sites and industry events.

Required Qualifications

• 3+ years of commercial AV installation experience with significant DVLED experience preferred.
• Hands-on experience installing Direct View LED video walls.
• Strong understanding of LED display technologies, including:
• SMD
• COB
• GOB
• HOB
• MIP
• Experience with pixel pitch selection, viewing distances, brightness requirements, and LED application design considerations.
• Experience configuring and commissioning NovaStar video processors and control systems.
• Familiarity with additional LED processing platforms including:
• Brompton Technology
• Colorlight
• Megapixel
• VX Series processors
• LED controllers and receiving card architecture
• Knowledge of video signal distribution, EDID management, scaling, color processing, and display calibration.
• Strong troubleshooting and diagnostic skills.
• Ability to read engineering drawings, mounting diagrams, and installation documentation.
• Valid driver's license and ability to travel extensively.

Preferred Qualifications

• AVIXA CTS, CTS-I, or CTS-D certification.
• ETCP Rigging Certification.
• OSHA 10 or OSHA 30 certification.
• Genie Lift, Scissor Lift, or Boom Lift certifications.
• Experience with flyable LED systems and rigging best practices.
• Experience with structural mounting systems and wall reinforcement requirements.
• Knowledge of networking fundamentals and IP-based control systems.
• Experience supporting enterprise, broadcast, sports, or large venue LED deployments.

Physical Requirements

• Ability to lift and carry 50+ pounds regularly.
• Ability to work from ladders, lifts, scaffolding, and elevated work platforms.
• Ability to travel frequently throughout the United States.
• Comfortable working in active construction environments.
• Ability to stand, climb, kneel, and work overhead for extended periods.

What Success Looks Like

The ideal candidate is more than an installer. They are a trusted technical resource who can confidently move from installation and commissioning to troubleshooting, service, and partner support. They understand that every LED deployment represents the 212 Visual brand and are committed to delivering an exceptional customer experience on every project.

Why Join 212 Visual?

• Work exclusively with cutting-edge LED technologies.
• Be part of a rapidly growing LED-focused manufacturer and solutions provider.
• Direct access to technical leadership and executive team.
• Advanced training on LED technologies, processors, and commissioning.
• Opportunity to travel and work on industry-leading deployments.
• Competitive compensation, benefits, and career growth opportunities.

212 Visual is an Equal Opportunity Employer and values diversity, innovation, integrity, and technical excellence.