Job Description

Job Title: Leave of Absence (LOA) Administrator- HVAC Products | Carrier Enterprise |

Company Description:

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs.

Company Website:

www.carrierenterprise.com

Job Summary

The Part-Time Leave of Absence Administrator is responsible for coordinating and administering associate leaves of absence, including medical, family, personal, and other protected leaves, in accordance with company policies and applicable federal and state regulations. This position serves as a primary point of contact for associates throughout the entire process, from start to finish.

The Administrator will oversee FMLA, ADA, PWFA, Paid Parental Leave, Short-term disability (STD), and Long-term disability (LTD) cases both internally and in partnership with the company’s third-party administrator.

Job Duties

• Serve as a primary resource for associates and managers, providing guidance on leave eligibility, documentation, deadlines, leave status, processes, and return-to-work requirements.
• Administer leaves of absence and accommodations, including FMLA, ADA, PWFA, paid parental leave, STD, LTD, and other protected leaves, ensuring appropriate eligibility and classification.
• Manage ADA accommodations and the interactive process, coordinating documentation and communication with associates, managers, and HR.
• Coordinate with the third-party administrator to monitor FMLA, STD, and LTD cases and provide necessary information and documentation.
• Ensure compliance with company policies and applicable laws and regulations, escalating complex cases and policy exceptions as needed.
• Maintain accurate leave records and system data, including confidential documentation and updates to HRIS, payroll, time, pay, and related employee information.
• Coordinate benefits and return-to-work activities, including benefit premium payments, outstanding balances, payroll deductions, return readiness, and required documentation.
• Manage end-of-leave outcomes, including ongoing communication with associates, managers, and HR and coordinating appropriate return-to-work or separation processing.
• Escalate complex cases or policy exceptions to higher-level staff as required.

Experience and Education

• Requires a bachelor’s degree in human resources, Business Administration, or Management and 2–4 years of experience administering HR/leave/disability or related case/workflow management.

Qualifications

• Works under general supervision, handling moderately complex issues independently and escalating complex matters as needed.
• Demonstrates solid working knowledge of leave administration processes and HR/payroll impacts.
• Strong communication, collaboration, and interpersonal skills, with professionalism in sensitive situations.
• Sound judgment and problem-solving skills, with the ability to multi-task and prioritize competing deadlines.

Benefits:

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program

Invitation to Apply:

Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.

Equal Opportunity Statement:

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.

Qualifications

Experience and Education

• Requires a bachelor’s degree in human resources, Business Administration, or Management and 2–4 years of experience administering HR/leave/disability or related case/workflow management.

Qualifications

• Works under general supervision, handling moderately complex issues independently and escalating complex matters as needed.
• Demonstrates solid working knowledge of leave administration processes and HR/payroll impacts.
• Strong communication, collaboration, and interpersonal skills, with professionalism in sensitive situations.
• Sound judgment and problem-solving skills, with the ability to multi-task and prioritize competing deadlines.

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!

Find out more about CE at www.carrierenterprise.com.

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).