Job Description

The Leave of Absence Administrator partners with employees and leaders in consultation to educate them on the leave process and assesses the appropriate leave type and determines eligibility for job protection and pay based on the request and employee entitlements. Responsibilities also include maintaining accurate case files, including timely communications to the employee and leader throughout the case. This role partners with many stakeholders and independently determines when to engage these partners based on the support needs of the case. These stakeholders include payroll, benefits, labor relations, legal, medical providers, risk management, occupational health, and others.

Job Responsibilities:

• Accurate case files, including timely communications to the employee and leader throughout the case. This role partners with many stakeholders and independently determines when to engage these partners based on the support needs of the case. These stakeholders include payroll, benefits, labor relations, legal, medical providers, risk management, occupational health, and others.
• Leave reporting and metrics
• Case intake (form based) and data entry for leave trackingCommunication with leader, employees, and other stakeholders.

Required Qualifications:

• Bachelor’s degree in human resources or related field.
• 4 years’ human resources experience, customer service experience
• 4 years of leave of absence administration experience