Job Description

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

The Leave and Accommodation Specialist is responsible for managing the organization's time-off and disability-related programs ensuring that practices comply with ADA, FMLA PWFA, or related legislation. This individual is considered a subject matter expert and will ensure accurate and timely leave administration services and a highly responsive level of white glove customer service.

Job Qualifications:

• 2+ years of experience

• Associates Degree in a related field

• Experience with multistate leave and time off laws

• Experience in the “interactive process” with employees and managers

• Experience using LOA software preferred

Location Requirement:

This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days.

Key Result Areas (KRAs):

Administer comprehensive leave programs that are fully compliant with federal and state regulations:

• Serve as a central point of contact for all applicable Leaves and Accommodations.

• Manage administration of LOA, ADA, PWFA and time-off programs and policies, including, but not limited to parental leave, medical or disability leave, military leave, or unpaid leave.

• Analyze leave claims or requests, support determination of employee eligibility, assists in the development of alternative work arrangements or coordination of coverage.

• Independently approve/deny escalated and/or complex leave and ADA cases based on relevant information.

• Ensure all medical information is maintained in accordance with HIPAA regulations and Employee Privacy guidelines are closely monitored and effectively executed.

• Ensure appropriate contact with all employees on leave and coordinate all aspects of return-to-work for employees on leave.

• Ensure efficient support of the operational, day-to-day HR transactions related to LOA policies and procedures.

• Partner with field HR to ensure that communications are consistent, Leave processes are followed, and ADA interactive processes are completed in a timely manner.

• Other duties as assigned

Skills:

• Knowledge of Leave Laws and Policies

• Accommodation Management

• Leave Administration

• Compliance and Documentation

• Employee Relations and Support

• Problem-Solving and Decision-Making

• Collaboration with Management

• Continuous Learning and Compliance Monitoring

• Communication and employee education

• Data analysis and reporting

Physical Requirements:

• In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions

• Must be able to collaborate in-person with occasional impromptu in-person meetings

• Office Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels

• Mobility Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds

• Hearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.

• Reading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively.

• Vision Requirements: Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed.

• Technology Proficiency: Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software.

• Effective Communication: Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools.

Compensation:

$65,700 - DOE

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!