Location: Field Based - travel will be required to client site on a monthly basis.
Job Type: Full time
Salary: up to £38,000 per annum
At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting-edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, Jaguar Land Rover, Volvo Cars, Kia and Volkswagen
We are now looking for a Leasing Support Manager to join our automotive client account team, supporting leasing sales performance and programme delivery within a major manufacturer environment.
This is an exciting opportunity for an experienced automotive professional to play a key role in driving leasing programme success across a portfolio of customers.
Working closely with Key Account Managers, internal stakeholders and external leasing partners, you’ll be responsible for ensuring leasing programmes are delivered efficiently, customer order portfolios are managed accurately, and vehicle supply aligns with fleet requirements.
You’ll also provide valuable market insight, reporting and forecasting to support commercial decision-making and help deliver sales and profitability targets.
Conduct regular business reviews with leasing customers to support account growth and strengthen relationships
Oversee customer order portfolios, ensuring vehicle orders are accurate, on track and aligned to fleet plans
Manage account order administration, scheduling and build requirements
Liaise with internal departments, retailers and carriers to ensure smooth vehicle delivery
Monitor stock levels against forecasts and manage stock age profiles in line with business objectives
Organise vehicle demonstrations for leasing companies and end customers
Maintain accurate CRM records and sales pipeline reporting
Deliver accurate leasing volume forecasts across your account portfolio
Provide market insight, competitor intelligence and customer feedback to support pricing and sales strategy
Work closely with finance teams to resolve invoicing, programme claims and pricing queries efficiently
Proven track record in automotive fleet sales, ideally within the UK market
Strong understanding of corporate fleet operations, vehicle finance and leasing products
Experience working with fleet and leasing companies
Excellent communication and relationship-building skills
Strong negotiation and presentation capability
Highly organised, self-motivated and target-driven
Confident using CRM systems and reporting tools
Ability to interpret data and provide clear commercial insight
We’re looking for someone who thrives in a fast-paced automotive environment, enjoys building strong customer partnerships, and can balance operational detail with commercial focus
We understand how important it is to look after our employees, so in return for your hard work we offer amazing benefits including:
£500 annual health and wellbeing allowance
Access to education bursaries to learn new skills
A day off and voucher for your birthday
Company pension
Healthcare plans including private medical insurance and dental cover
22 days annual leave rising to 30 with length of service
Subsidised car purchase schemes available
If you’re interested in joining us as a Leasing Support Manager, apply today.
We encourage applications from all backgrounds and are committed to providing an inclusive and supportive workplace.
Formed in 2003 and now grown to almost 400 people, ROI is an exciting and high-growth business creating incredible automotive customer experiences by unifying people, technology and marketing. ROI has become the chosen long-term partner for 27 of the world’s vehicle manufacturers and 7 of the top 10 automotive finance companies.
Looking to the future, ROI leads the way with solutions and technology enabling the automotive industry’s digital transformation with exciting solutions for direct and virtual sales to support the shift towards ecommerce.
But in achieving these things there is so much more we can do and be. ROI’s vision is to be a company that people love to work for. We want to be a community where people want to belong and feel they belong, and know they are more than just a number. We work hard to build a company that lives up to our values, and in return we want everyone to feel a deep sense of pride in ROI and what it stands for and go the extra mile to meet the needs of the company, clients, and colleagues. Above all else, this unique culture is the force that drives our success.
