Job Description

Location: 123 W. Imperial Ave. (On-site)
Compensation: Hourly, DOE + commission/bonus opportunities
Schedule: 40 hours/week; must be flexible, including weekends

About FLATS®

FLATS® is a lifestyle-driven real estate company redefining urban apartment living. We bring “big style to smart spaces” through thoughtfully designed homes, innovative technology, and vibrant communities. Our mission is simple: make high-quality, design-forward living accessible while creating meaningful resident experiences.

About the Role

As a Leasing Specialist, you are the first impression of the FLATS brand. You’ll guide prospective residents through the full leasing journey—from initial inquiry to move-in—while delivering a high-touch, concierge-level experience. This role is ideal for someone who thrives in a fast-paced, sales-driven environment and is motivated by building relationships and closing deals.

Key Responsibilities

• Deliver an exceptional first impression by engaging prospective residents and providing personalized property tours

• Drive leasing performance by following up on leads, negotiating terms, and closing leases to meet occupancy goals

• Provide a warm, solutions-oriented experience that anticipates needs and resolves concerns to support resident satisfaction and retention

• Manage leasing operations, including processing applications, preparing lease agreements, and maintaining accurate records

• Stay current on pricing, availability, and promotions while ensuring units are market-ready and coordinating move-ins and move-outs

• Maintain awareness of local market trends and represent the brand at community events and marketing initiatives

Requirements

Qualifications

• Previous luxury lease-up experience required

• Strong sales, negotiation, and customer service skills

• Excellent communication and professional presence

• Highly organized with strong attention to detail

• Ability to manage multiple priorities in a fast-paced environment

• Flexible schedule, including evenings and weekends

Benefits

Compensation & Benefits

• Competitive hourly pay

• Commission and bonus opportunities tied to occupancy goals

• Comprehensive benefits package (medical, dental, vision, 401(k), PTO – if applicable)

FLATS is an equal opportunity employer committed to building an inclusive and diverse workplace.