This is a remote position.

We’re hiring a
Leasing & Tenant Engagement Specialist
to help fill and manage 60 mobile home units over the next few months. This role is a mix of leasing, customer communication, and follow-up. You’ll be the person guiding prospects from first inquiry all the way to signed lease - and beyond.

This is not just an admin role. You must be
highly conversational, proactive, and persuasive
- your job is to make prospects choose our properties over the many other options they’re considering.

Key Responsibilities

Lead Management & Leasing

• 
  Respond to inbound inquiries (calls, texts, messages) quickly and professionally
• 
  Speak with prospects and build strong rapport to drive interest in our properties
• 
  Schedule property showings and confirm attendance
• 
  Follow up aggressively with prospects before and after showings
• 
  Guide prospects through the application process and push for completion
• 
  Review rental applications for completeness before submitting for approval
• 
  Track each prospect’s status and keep pipeline organized

Listing Management

• 
  Manage and update listings across platforms:
  • 
    Zillow
  • 
    MH Village
  • 
    Trulia
  • 
    HotPads
  • 
    Facebook Marketplace & Groups
• 
  Ensure listings are accurate, attractive, and optimized for conversions

Coordination

• 
  Work with property supervisors to ensure showings happen smoothly and on time
• 
  Collect feedback from supervisors after showings
• 
  Relay updates between prospects and internal team

Tenant Retention & Growth

• 
  Manage lease renewals and follow-ups
• 
  Build relationships with tenants
• 
  Help convert renters into mobile home owners where possible

Requirements

• 
  Strong English communication - must sound natural and conversational on calls
• 
  Confident on the phone - not robotic, able to build trust quickly
• 
  Sales mindset - you’re guiding people to choose this property
• 
  Highly organized with strong follow-up habits
• 
  Experience with leasing, real estate, property management, or customer service is a plus
• 
  Comfortable managing multiple conversations and leads at once
• 
  Familiar with platforms like Zillow, Facebook Marketplace, etc. (or quick learner)
• 
  Reliable internet and ability to handle calls during U.S. hours

What Success Looks Like

• 
  High inquiry → showing conversion rate
• 
  High showing → application conversion rate
• 
  Fast response times
• 
  Consistent follow-up (no leads slipping through)
• 
  Increasing occupancy across all units