ROLE: Leasing & Property Operations Training Manager
REPORTS TO: Senior Director, HR
LOCATION: Hybrid / Corporate Office in Houston, Texas
THE OPPORTUNITY
The Leasing & Operations Training Manager is responsible for driving performance improvement across Property Operations teams through training, coaching, and field reinforcement, with a focus on leasing, sales execution, and resident experience.
This role ensures that leasing professionals and on-site teams consistently adopt the skills, tools, and processes required to drive occupancy, convert leads, and deliver a high-quality customer experience. The role translates business strategy and operational priorities into practical learning, coaching, and reinforcement in the field, supporting onboarding through ongoing development, including leasing fundamentals, sales techniques, operational processes, and career progression.
The ideal candidate brings a combination of hands-on leasing/sales experience, learning strategy, training development & facilitation, performance coaching, and project management, with the ability to influence behavior change and drive measurable outcomes across a distributed portfolio.
**This position includes 25%-50% travel to the different properties, including overnight**
KEY JOB RESPONSIBILITIES
Training Program Development
Leasing & Sales Training
Process & Systems Training
Professional Development
Project Management
Collaboration & Support
Additional responsibilities as needed.
CANDIDATE PROFILE
Required
Preferred
Key Skills
BENEFITS
Venterra Realty is a growing developer, owner, and operator of multifamily apartments with 90 mixed-use and multifamily communities across 22 major US cities. Over 50,000 people and more than 10,000 pets call Venterra "home"! The Venterra Team is focused on achieving excellence in serving its three major stakeholders: residents, employees, and investors. Venterra has enjoyed tremendous growth and financial success over its 24-year history. This success has been achieved through the exceptional commitment and dedication of Venterra's approximately 950 team members. Find out more about Venterra Realty and its award-winning company culture at Venterra.com
We’re thrilled to be recognized as a leading workplace with numerous prestigious awards year after year!
US Awards:
Canada Awards:
Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we’re out-caring the competition by staying true to our value proposition: “We care more about renter experiences, which drives superior results.”
Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.
Work Authorization Requirement: Applicants must be legally authorized to work in the United States at the time of application and throughout employment. The company does not provide visa sponsorship for this role.
Founded in 2001, at Venterra, we develop, own, and manage approximately 90 apartment communities in 21 US cities that provide housing to over 42,000 people and 18,000 pets. We are committed to improving the lives of our residents by delivering an industry-leading customer experience. Learn more at Venterra.com!
In 2024 alone, Great Place to Work’s annual employee survey led to various workplace recognitions including being named one of the 2024 FORTUNE© Best Medium Workplaces, ranking #1 in our size category on the 2024 Best Workplaces in Real Estate list, and being celebrated as one of People Magazine's 2024 PEOPLE® Companies that Care. Venterra Glassdoor reviews have also resulted in our becoming a five-time Glassdoor Best Places to Work winner.
If you are motivated to work in a challenging environment, where your results will be recognized and rewarded, you should consider a career with Venterra. We are looking for the best in the industry, those who genuinely wish to excel in their career.
Come join a team where you have unlimited growth potential and career advancement. We offer great compensation, an excellent benefits package, and training to reach your full potential!
