Job Description

​Job Title: Leasing Manager
Location: Euclid, OH
Job Type: Full Time, On-site

​Compensation & Benefits

• $27/hr + Commission

• ​Health Insurance after 90 Days

• ​PTO and Paid Holidays

​Overview

We are seeking a confident, high-performing Leasing Manager to lead leasing operations and serve as a primary representative of our community. This role will be responsible for executing the full leasing cycle, mentoring junior leasing staff, and driving occupancy and resident retention initiatives.

​The Leasing Manager is a team leader who ensures every prospective and current resident receives a positive, professional, and memorable experience. This position is ideal for someone who thrives in a fast-paced environment, takes ownership of outcomes, and has a proven track record of leasing success.

​Ideal Candidate Profile

​We’re looking for someone who exemplifies our core values and the traits of an Ideal Team Player:

• ​ Humble: Collaborative, receptive to feedback, and committed to shared success

• ​Hungry: Goal-oriented, self-driven, and proactive in achieving leasing and occupancy targets

• ​ Smart: Strong emotional intelligence, excellent communicator, and skilled in building rapport

​Key Responsibilities

​ Leasing & Sales Leadership

• ​Manage the full leasing cycle from lead generation to move-in

• ​Consistently meet or exceed leasing goals, occupancy targets, and lead conversion metrics

• ​Lead tours and deliver compelling presentations of available units and amenities

• ​Review, approve, and process applications and lease agreements in accordance with Fair Housing guidelines

• ​Maintain detailed knowledge of property availability, pricing, and market conditions

• ​Train, guide, and support junior leasing agents to ensure strong performance and cohesive team execution

​Marketing, Outreach & Brand Presence

• ​Assist with marketing strategy, social media presence, and community outreach initiatives

• ​Maintain accurate listings across advertising platforms (Zillow, Apartments.com, RentCafe, etc.)

• ​Support and lead resident and community events to enhance engagement and retention

• ​Track performance metrics and contribute recommendations to improve lead generation and visibility

​Customer Experience & Retention

• ​Serve as a primary point of contact for prospective and existing residents

• ​Resolve resident concerns professionally and in coordination with management

• ​Lead renewal conversations and retention strategies to maintain strong occupancy

• ​Participate in resident satisfaction initiatives and follow-up touchpoints

​Operational Collaboration

• ​Ensure model units, common areas, and leasing office are tour-ready at all times

• ​Coordinate with the Property Manager and maintenance team to ensure timely unit turns

• ​Accurately enter and maintain all data within Yardi or applicable CRM systems

• ​Support property-level reporting and operational planning

​
​ Requirements & Qualifications

• ​5+ years of leasing or direct sales experience required

• ​Experience in residential property management strongly preferred

• ​Proven track record of meeting or exceeding leasing and sales goals

• ​Strong communication, persuasion, and customer service abilities

• ​Professional, energetic, and personable presence

• ​Proficiency with Microsoft Office; Yardi or similar CRM experience is a plus

• ​Ability to work weekends and flexible weekday hours as needed

• ​Ability to tour units, walk the property, and lift up to 25 lbs.

• ​High school diploma required; college coursework in business, marketing, or real estate is a plus

​Compensation & Benefits

• ​Salary: $27/hr + Commission

• ​Health Insurance after 90 days

• ​Paid Time Off & Paid Holidays

• ​Advancement opportunities within a growing property management organization

​Join Us!
If you're driven, personable, and passionate about creating an exceptional resident experience while leading leasing success—we’d love to meet you.