Job Description

Client Background:

We are representing a company well known for their involvement in the retail and property development, and has a strong focus on enhancing commercial spaces, blending modern infrastructure with cultural elements in key urban areas. Their projects aim to attract a diverse mix of tenants, especially in retail and wholesale sectors.

Job Responsibilities:

Assist with Leasing Activities

• Assist on preparation and processing of leasing documents, including prospective tenants' background check, tenancy agreements, renewals and terminations.
• Assist in scheduling and conducting site visits for prospective tenants.
• Follow up with prospective tenants regarding their interest and rental proposal.
• Coordinate with maintenance teams to ensure that any tenant-related issues are addressed promptly.
• Assist with tenant move-ins and move-outs, including coordinating inspections, handover & surrender of premise.

Administrative Support

• Maintain accurate and up-to-date records of tenant information such as tenant contact, email, address and tenancy agreement.
• Prepare marketing materials and update property listings on various platforms.
• Handle incoming phone calls, emails, and walk-in inquiries in a professional and timely manner.
• Assist in the preparation of leasing reports and other documentation when required.
• Monitor tenant utility charge payment by tenant to Building Management or back-charge and any other utility charge by the landlord.
• Assist to prepare related payment such as Quit Rent, Assessment or others when required.

Marketing

• Support marketing efforts by posting advertisements on social media and property listing websites.

Financial

• Assist in the collection of rent, security deposits and admin fees.
• Prepare and issue rent reminders, notices and tenant correspondent if necessary.
• Maintain accurate records of financial transactions related to leasing.

Job Requirements:

• High school diploma or equivalent; an associate degree or higher in business, real estate, or a related field is preferred.
• Previous experience in property management, leasing, customer service, or a related field is preferred.
• Strong customer service skills and the ability to build and maintain positive relationship with tenants.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software.
• Ability to handle multiple tasks simultaneously and work under pressure.