Job Description

Do you want to join a team of individuals who are making a difference? Renewing Management has been restoring hope by transforming communities across Indiana for over 20 years. We are a passionate and driven team of committed professionals where every voice is heard and the best idea wins.

The part-time Leasing Consultant is the initial point of contact for our potential residents and leads. This position is responsible for giving tours to prospective residents and selling the features and benefits of our community. The Leasing Consultant will walk prospective residents through the application process and work with them daily to develop a rapport and ensure the highest level of customer service is met. This position also assists our existing residents. The Leasing Consultant must have a customer-focused demeanor, drive for organization, and competitiveness.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Consistently market the community via online sources and traditional sources to meet occupancy goals.
• Independently manage time to ensure completion of daily follow-ups, including tours, phone calls, emails, and text messages.
• Ensure units are clean and ready for move in by assisting maintenance and management with unit inspections.
• Prepare and execute leases in accordance with our property standards and regulations.
• Collect application fees, security deposits, and rent payments utilizing property management software as appropriate.
• Enter Service Requests as reported by residents.
• Document conversations in the activity log for good record keeping and Fair Housing compliance.
• Monitor the use of community facilities, including laundry room, mail station, and pool.
• Assist the Property Manager with various office and administrative tasks.
• Efficiently operate and understand personal computer functions and company utilized software.
• Perform other duties as assigned.

Requirements

SKILLS AND QUALIFICATIONS:

• Demonstrate high-level customer service to achieve customer retention and sales goals
• Proven track record of successful sales
• Demonstrated history of time management
• Excellent communication and negotiation skills
• Professional image
• Strong administrative and organizational skills
• Ability to work Monday-Friday, 8:00 a.m. to 5:00 p.m. and Saturday, 10:00 a.m. to 4:00 p.m.

EDUCATION, TRAINING AND/OR EXPERIENCE:

• High school diploma or equivalent is required. Some college or advanced technical training is preferred.
• 2 years of work related experience in property management is preferred.

SUPERVISORY RESPONSIBILITY:

• None

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The employee must be able to leave the office to show apartments to potential residents to be considered able to perform a substantial amount of the regular job responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY:

Renewing Management is proud to be an Equal Opportunity Employer. We do not discriminate in any employment policies or practices on the basis of race, color, religion, age, sex (including pregnancy), national origin, marital status, gender identity, veteran/military service, disability, genetic information, sexual orientation, or any other characteristic protected by law.

Note: This job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the management team. Receipt of this job description does not constitute a contract of employment.