Job Description

Overview

Presbyterian Villages of Michigan, a premier senior living services non-profit organization, has a great opportunity to join our team at The Village of East Harbor as a Leasing Consultant. We invite you to help us create new possibilities in quality living for the seniors we serve. Assists with the marketing and admissions functions including conducting Village tours and responding to inquiries and information requests. Establishes, monitors, updates, and maintains prospect files.Why work for us? Our staff tell us they often leave work feeling good about the work they did and that they feel they personally make a difference here.

This is a full-time position. Great benefits available including medical, dental, vision, generous paid time off, 403b retirement savings plan. Employees have early access to earned wages through PayActiv.

Valid driivers license required.

Starting pay $23.26, based on experience. Monthly & quarterly bonus opportunity.

Responsibilities

Essential Duties

1. Respond to inquiries and provides sales information regarding the Village in a timely manner.
2. Schedule and conduct Village tours to provide education about Village and services to potential resident and or families by personally guiding through areas of the Village that provide current or potential future needs.
3. Assist with all sales and marketing efforts to increase referrals and reputation including but not limited to on-site events, off-site events (i.e. expositions, PVM sponsored events, etc.), outreach, networking and relationship building meetings.
4. Develop relationships with prospective residents to facilitate the sales process by identifying needs, keeping in contact, and providing following-up.
5. Sell the Village housing accommodations and additional services offered by the Village to prospective residents by using appropriate promotional material and communication.
6. Enter all leads into CRM database including website leads and conducts appropriate follow up in a timely manner.
7. Assist with information gathering and establish resident and prospect records including but not limited to: filing, revising and updating records, charts, etc., gathering required data and documentation, and data input
8. Promote housing accommodations and additional services offered by the Village to increase sales.
9. VEH/VOR: Assist with scheduling and conducting admission interviews answering inquiries, giving tours, and competing required forms for skilled nursing.
10. Attend and participate in all appropriate meetings and training opportunities in order to keep informed on current information and skill development.
11. Follow established policies and procedures including but not limited to:

o Presbyterian Villages policies and procedures.

o Safety policies and procedures.

o Federal, state and local regulations.

1. All other duties as assigned

Qualifications

Education

High School Graduate or General Education Degree (GED)

Experience

One year, marketing, public relations, sales or admission experience preferred.

Computer Skills

Must have ability to operate a computer

Proficient with MS Excel, MS Outlook, MS Word, MS Publisher, and MS PowerPoint

Certificates & Licenses:

Valid Driver's License

Other Requirements:

Knowledge of medical terminology preferred

Must have ability to work a flexible schedule including evenings and weekends as assigned.

PHYSICAL DEMANDS

Stand

Walk

Bend

Handling / Fingering

Vision (Near)

Lift/Carry 10 lbs or less