Job Description

Job Title: Better Living Consultant

Reports To: Community Manager, Senior Community, Area Manager or Leasing Manager

Location: Cobblestone at Eagle Harbor

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with approximately 90 mixed-use and multifamily communities across 21 major US cities. Over 42,000 people and more than 18,000 pets call Venterra "home"! We are committed to improving the lives of our residents by delivering an industry-leading customer experience. Through the exceptional commitment and dedication of our approximately 900 team members, we’ve enjoyed tremendous growth and financial success over our 23-year history.

We’re thrilled to be recognized as a leading workplace withnumerous prestigious awardsyear after year! In 2024 alone,Great Place to Work’sannual employee survey led to various workplace recognitions including being named one of the2024 FORTUNE© Best Medium Workplaces,ranking #1 in our size category on the2024 Best Workplaces in Real Estatelist, and being celebrated as one ofPeople Magazine's 2024 PEOPLE® Companies that CareAnonymousVenterra Glassdoor reviewshave also resulted in our becominga five-timeGlassdoor Best Places to Work winner.

Explore our communities atVenterraLiving.com,and visitVenterra.comto learn more about how we’re out-caring the competition by staying true to our value proposition: “We care more about renter experiences, which drives superior results.”

THE OPPORTUNITY

Drive revenue growth by maximizing occupancy and delivering an exceptional experience to prospective and current residents.

KEY RESPONSIBILITIES:

• Achieve leasing goals by converting leads into leases through rapport-building and effective sales techniques while enabling rent growth by promoting premium units and other rentables, securing optimal lease terms, and minimizing concessions.
• Respond to inquiries promptly, follow up on leads, and maintain a strong pipeline using CRM tools.
• Increase renewal rates by fostering strong resident relationships and addressing concerns proactively.
• Monitor local rental trends, competitor pricing, new construction and market demand to contribute insights for sales strategies.
• Engage with marketing initiatives, resident events, and social media outreach to boost brand visibility and drive occupancy.
• Maintain tour routes and show units to leave a lasting positive impression on prospects.
• Deliver a seamless, world-class move-in experience that exceeds resident expectations.
• Deliver exceptional customer service by proactively engaging with residents, addressing concerns with professionalism and empathy, and creating a welcoming community atmosphere.

CANDIDATE PROFILE

• 1-3 years’ experience in sales, leasing, or customer service (multifamily experience preferred).
• Proficiency in CRM tools preferred.
• Strong negotiation and communication skills.
• Ability to work weekends and a flexible schedule as needed.
• Highschool diploma or equivalent required
• Some college preferred

BENEFITS

• Competitive Base Salary and performance bonus.
• A robust package of Health (Medical (PPO), Dental, Vision), 401k matching, paid vacation suite benefits and employer-paid Short & Long-Term Disability, among other things.
• Educational Assistance / Reimbursement to support your drive to learn.
• 8 paid hours per year of Volunteer Time Off to serve the organization(s) of your choice.
• Access to thousands of employee discounts with BenefitHub

Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.