About Shore360:
Shore360 is a 100% Australian-owned BP firm based in the Philippines, providing customized staffing and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core business, offering transparent pricing, dedicated teams, and flexible setups.
The Company:
Brick and Timber is seeking an Administrator, Leasing to support the in-house leasing team. This role is responsible for assisting with leasing activity data analytics, reputation management, lease applications and drafting, fielding inquiries from leasing prospects, applicants or residents, and software system management.
The Company is a property management company focused upon managing residential apartment properties in the Bay Area. The Company seeks to attract and retain motivated real estate professionals who love the unique local Bay Area culture.
Primary Responsibilities:
Leasing Data & Activity Support
· Assist the Leasing Manager in gathering, analyzing, and reporting on leasing activity to inform strategy and improve team performance
· Maintain accurate data across systems to support transparency and decision-making
Lead Management & Customer Service
· Field incoming phone and email inquiries for available listings. Allocate leads according to company policy and ensure timely agent follow-up
· Support reputation management efforts by responding professionally to online reviews and inquiries across customer platforms
Application Processing & Leasing Administration
· Assist with application intake, processing, and communication with prospective tenants
· Draft and coordinate lease documents and complete post-leasing steps including data entry, file audits, and system updates
Resident Onboarding & Coordination
· Work closely with property management and maintenance teams to ensure a seamless leasing-to-move-in process for new residents
· Ensure timely follow-up and proper documentation during each stage of onboarding
Lease Renewals & Resident Communications
· Assist in managing lease renewals by coordinating communications with residents and the property management team
· Maintain accurate renewal tracking and document retention
Parking & Storage Oversight
· Support the coordination and tracking of parking and storage assignments in collaboration with the onsite team
· Maintain up-to-date records and resolve related resident inquiries
System Maintenance & Software Proficiency
· Utilize Yardi, RentCafé CRM, and Monday.com to maintain listing data, applicant progress, and interdepartmental task tracking
· Support system accuracy and identify any process improvements needed to streamline leasing functions
Interdepartmental Collaboration & Special Projects
· Ensure consistent communication across teams related to leasing tasks and timelines
· Support special projects assigned by the Department Head or Leasing Manager, contributing to department-wide efficiency and growth
Minimum Requirements and Qualifications:
· 1–2 years of administrative experience, preferably in the real estate or property management industry
· Must be available to work multiple weekends each month
Key Skills and Competencies:
· Strong written and verbal communication skills
· Ability to multi-task and prioritize effectively in a high-volume, fast-paced environment
· Proficiency in Microsoft Office Suite
· Organized, detail-oriented, and proactive
· Proficiency in Yardi or similar property management software is preferred
· Strong interpersonal skills and a collaborative approach
· Effective time management and ability to meet deadlines
· Self-motivated and able to work independently
· A genuine interest in expanding knowledge of the real estate investment industry
ShoreXtra Benefits&Perks:
· Day 1 HMO Coverage
· Equipment provided
· Fixed Weekends Off – Enjoy a guaranteed work-life balance with Saturdays and Sundays off.
· 15 annual leave credits per year
· Government mandatory benefits and 13th month pay
· Referral Incentives – Get rewarded for bringing top talent to the team via our referral program.
· Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, OT, and Premium Pays
Work Set-Up:
· Permanent Work from Home
· Monday to Friday, Night Shift
