Job Description

Learning Support Practitioner - Apprenticeships

Application Deadline: 26 May 2026

Department: Learning Support

Employment Type: Permanent

Location: Liverpool

Compensation: £24,584 - £26,812 / year

Job Title: Learning Support Practitioner - ApprenticeshipsDepartment: Learning Support Salary: £24,584 - £26,812
Job Type: Permanent, Full-time (35 hours per week)
Closing Date: Monday 16th February


We will shortly be seeking to appoint a Learning Support Practitioner (Apprenticeships) and, ahead of progressing to external recruitment, we would like to invite expressions of interest from colleagues who may be interested in this opportunity.

This is a full-time role, working as part of the Apprenticeship Team, supporting a diverse and growing provision of over 670 apprentices across 32 different apprenticeship standards. Our apprenticeship learners access their training through a range of delivery models, including weekly attendance at college, block release, fully remote delivery, with learning and support provided online. As a result, this role requires flexibility, strong organisation, and the ability to work effectively with learners, staff, and employers across different settings and modes of delivery.

The successful postholder will play a key role in supporting apprentices with identified learning needs, working closely with Skills Development Coaches, tutors, and employers, ensuring support is responsive, timely and directly links to apprentices' needs.

This is an excellent opportunity to join a dynamic and supportive team, work with motivated learners in employment, and develop specialist experience within apprenticeships.

Key Responsibilities

1. To contribute fully to the mission and values statement of the College ensuring its effective implementation in all aspects of College life
2. To contribute to the College and Department’s strategic objectives and to actively engage in the annual review
3. To be aware of the developments in subject area and update knowledge and skills on an annual basis
4. Provide support to individuals and groups of students
5. Work under the direction of the team leader - learning support and teaching staff to ensure the best possible service is provided to the learners
6. To have a good knowledge and understanding of the impact of various learning difficulties/disabilities on students learning and have a good track record of meeting those needs
7. To deliver high quality support in order to achieve effective participation of assigned students in the learning process
8. Be able to plan and use a range of effective and appropriate support techniques to engage and motivate students with learning difficulties and/or disabilities and encourage independence and autonomy
9. Help to establish a purposeful and motivating learning environment where students feel safe, secure, confident and valued
10. Establish and maintain professional relationship with students which promote and maintain appropriate behaviour, communication and respect for others, while challenging discriminatory behaviour and attitudes
11. To make arrangements for access to initial assessments/interviews
12. To undertake ongoing assessment of support needs
13. To undertake learning support duties as per timetable
14. To maintain records of support delivered to ensure quality assurance
15. To liaise effectively with appropriate external agencies as and when required
16. To monitor students’ progress and attendance in receipt of support and report concerns to team leader where necessary
17. Liaise with tutors to ensure students are being effectively supported and that all identified differentiation strategies are being implemented as specified in the assessment of need
18. Liaise with Team Leader – Learning Support and Progress Leaders to identify areas of concern regarding students’ pastoral and academic needs
19. To be aware of external/internal assessment procedures and to play an appropriate part in their implementation (e.g., supporting exams in the capacity of invigilators, prompters, readers/scribes)
20. Evaluate and improve own communication skills to maximise effective communication and overcome barriers
21. To liaise with line manager in contributing to the administration necessary to support the business needs of the Department and the College
22. To encourage students on your case load to attend Math and English sessions and report concerns to relevant senior staff
23. To review own professional development needs and to participate fully in future training and development
24. To communicate and consult with parents, carers and students including Parent’s Evening, Welcome Evenings, other events and open evenings.
25. To ensure that all students on your timetable comply with College’s policies and procedures
26. All employees have a responsibility to carry out the duties of the post in line with the new public sector equality duty and our commitment to promote and advance equality of opportunity within the college.

Skills, Knowledge and Expertise

Essential Criteria

1. Educated to Level 2 in English and Math
2. Excellent computer literacy – ability to use the current IT programs of the College
3. Experience of supporting students in educational setting
4. Knowledge and understanding of disabilities and/or learning difficulties
5. Knowledge of various support strategies to provide effective support to students with SEND
6. High level of communication and interpersonal skills
7. Excellent customer service skills
8. Engaged in Continuing Professional Development
9. Ability to set high standards for students, colleagues and for themselves

Desirable Criteria

• Educated to Degree Level
• An ICT qualification

Benefits

Why Join The City of Liverpool College?

Benefits of working at the College
As a valued member of our College community, you’ll enjoy a comprehensive range of benefits, dedicated wellbeing support, and meaningful opportunities for professional growth and development.

Pension Scheme
You'll be part of the Local Government Pension Scheme with employer contributions of up to 20.20%, one of the best pension packages in the sector.

Leave entitlement
Up to 30 days annual holiday allowance, plus 1 wellbeing day. You’ll also benefit from 5 to 7 days statutory closure and 2 further days closure at Easter.

Employee Benefit Platform
As part of your role, you’ll have access to the COLC Employee Benefits Platform, a one-stop hub for a wide range of perks designed to support your wellbeing, work-life balance, and everyday savings. You’ll be able to access discounts at major supermarkets, fashion and lifestyle retailers, tech stores, travel providers, and more. You’ll also benefit from the Cycle to Work Scheme, cinema and leisure discounts and tech and home appliance discounts, with the option of spreading the cost through salary sacrifice. The platform is part of our commitment to supporting you in every aspect of your working life – and beyond.

Health and Wellbeing
As part of our commitment to supporting your health and wellbeing, all employees have access to the Health Assured Employee Assistance Programme (EAP) – a completely confidential support service available 24/7, 365 days a year. Whether you’re facing personal challenges, looking for advice, or simply need someone to talk to, Health Assured is here to help. Through Health Assured, you can access a 24/7 confidential helpline, face to face, online or telephone counselling, as well as structured support for a wide range of issues including stress, anxiety, relationships, bereavement, legal and financial concerns.
You'll also have access to the online wellbeing portal, a secure, user-friendly platform offering a wide range of self-help resources, health assessments, articles, and guidance covering emotional, physical, and financial wellbeing, and to the Wisdom App, which offers mood trackers and wellbeing tools, meditation guides, fitness videos, and self-help modules as well as daily wellbeing tips.You’ll also be entitled to a free eye test through our voucher scheme with Specsavers, which covers a full eye exam (worth up to £25) and even includes £45 towards a pair of glasses. We also offer free flu vaccinations to help keep you feeling your best all year round.
Travel
We offer interest-free loans to help you buy annual travel passes from Merseytravel and Merseyrail. That means you can enjoy the savings of up to two months' free travel—without having to cover the full cost upfront. It’s all about making your commute more affordable and less stressful.

Flexible Working
We offer flexible working options depending on business need to support our employee's work-life balance.

Professional Development
We’re passionate about helping you thrive, offering a mix of formal and informal professional development opportunities—designed to sharpen your skills, expand your knowledge, and accelerate your career.

College Benefits
Our excellent sports and fitness facilities can be used free of charge by staff. You can also access a range of discounted hair and beauty treatments at our Academy and Graduate Hair & Beauty Salons, and a staff discount at our Academy Restaurant.