Job Description

Job Profile:

Student Support Specialist 3

Job Family:

Student Support Services

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

The medical education learning specialist supports the academic success, professional development, and wellbeing of medical-engineering students by providing academic advising and learning support to all students. This will be accomplished by various means including providing group sessions on the science of learning, study skills, test taking skills, time management, and more. They will also assist students in developing skills to become master adaptive learners. They are expected to provide one-on-one academic coaching and will meet with each student at least 1x per semester. They serve as accountability partner and main point of contact for students for those on academic remediation plans. The learning specialist will also collaborate with faculty and administrators to design and deliver evidence- based academic support programming.

This position requires an experienced professional with a background in health professions education, learning sciences, or related fields, who can integrate educational theory with the unique demands of the combined medical and engineering curricula at Shufeldt School of Medicine and Medical Engineering.

Salary Range: $54,600.00 to $70,000.00; DOE

Essential Duties:

Student Support and Advising

• Assess student learning needs and develop individualized learning and remediation plans
• Provide individualized academic coaching and learning strategy support
• Support students with time management, study skills, test- taking strategies (including NBME style and technical exams), increasing efficacy, and stress management
• Promote culture of continuous improvement

Program and Curricular support

• Design, develop, and implement workshops, learning modules and resources that promote effective study habits and lifelong learning skills
• Create workshops for USMLE Step 1, Step 2 and Shelf exam preparation
• Provide expertise in educational technology and learning assessment to enhance student engagement and success
• Stay up to date with external resources to ensure students are using them to their fullest potential
• Participate in curriculum committees, student progress meetings, and academic support planning initiatives
• Develop peer tutoring program

Assessment and Data Management

• Analyze academic performance data to identify trends, risk factors, and opportunities for targeted interventions and learning strategies
• Contribute to continuous quality improvement initiatives within Shufeldt School of Medicine and Medical Engineering
• Prepare reports on student support outcomes and program effectiveness

Other Duties as Assigned

• Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts
• Initiate confidential correspondence on behalf of the project
• Work both independently and within a complex structured team
• Able to exercise judgment within generally defined practices & policies to determine appropriate action
• Use office equipment
• Schedule appointments and maintain calendar for project
• Other duties as assigned

Desired Qualifications:

• Doctorate in education, learning sciences or related field
• Prior experience working with medical students or graduate STEM students
• Familiarity with USMLE exam formats
• Experience developing academic support programs or workshops
• Minimum of 3 years of professional experience providing academic support, educational development, or learning strategy instruction in a higher education or health professions setting
• Demonstrated understanding of the learning demands of medical and engineering students
• Ability to clearly communicate to perform essential functions
• Handle confidential and sensitive information responsibly
• Refer students to other internal and external resources as appropriate
• Excellent organizational skills, including problem solving and self-initiative
• Experience using data-driven approaches to assess and improve learning outcomes

Working Environment:

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse
• Required to stand for varying lengths of time and walk moderate distances to perform work
• Frequent physical demands may include stooping, bending, crawling under/around objects, reaching, lifting and pushing objects of varying weights up to 20 pounds (light)
• Required to work (weekends, evenings)
• Will be required to travel (for events, between campuses), rare nights or weekend work for school related events

Department Statement:

The John Shufeldt School of Medicine and Medical Engineering at Arizona State University, a flagship component of the broader ASU Health initiative, is boldly re-imagining medical education by merging clinical medicine, biomedical science, engineering, and technology into one integrated student experience. Built from the ground up for today’s health-care challenges, the school trains physicians who not only provide exceptional patient care but also lead innovation, applying artificial intelligence, advanced diagnostics, and human-centered design to transform the future of medicine.

The school has received preliminary accreditation from the Liaison Committee on Medical Education (LCME) and welcomed its inaugural class in Fall 2026 on the Downtown Phoenix campus.

By educating physician-engineers fluent in medicine, engineering, and the humanities, the John Shufeldt School of Medicine and Medical Engineering is creating leaders who will rethink how care is delivered, measured, and improved — for Arizona’s communities and beyond.

Join us as we shape a new model of medical education and build the future of health care.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Downtown Phoenix

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.