Job Description

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to 'activate awesome' and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

JOB SUMMARY:

The Learning Project Manager – Strategic Projects leads the planning, design, development, and implementation of complex learning initiatives that support strategic business priorities. This role combines learning strategy, instructional design expertise, project leadership, and stakeholder management to deliver impactful learning solutions that drive performance and capability development. The position serves as both a strategic partner and hands-on contributor, balancing individual ownership of learning design and development work with leadership of cross-functional teams, subject matter experts, and external vendors. Success in this role requires the ability to influence outcomes, align stakeholders, and drive execution across multiple initiatives without direct supervisory authority.

KEY DUTIES AND RESPONSIBILITIES:

Strategic Learning Partnership

• Partner with business leaders and stakeholders to identify capability gaps, performance needs, and learning opportunities.
• Translate business objectives into learning strategies, development plans, and measurable learning outcomes.
• Recommend learning approaches, modalities, and solutions that align with business priorities and learner needs.
• Contribute to long-term learning roadmaps and strategic workforce capability initiatives.

Instructional Design & Learning Development

• Lead the design, development, implementation, and evaluation of instructor-led, virtual, blended, and digital learning solutions.
• Apply instructional design methodologies, adult learning principles, and learning experience design best practices.
• Personally develop curricula, courses, learning assets, job aids, facilitator materials, and performance support tools for high-priority initiatives.
• Review and provide direction on learning content developed by internal partners and external vendors to ensure quality and consistency.
• Continuously improve learning programs based on learner feedback, business results, and performance data.

Project Leadership & Execution

• Manage multiple strategic learning projects from initiation through implementation and evaluation.
• Develop project plans, timelines, resource requirements, risk mitigation strategies, and communication plans.
• Coordinate activities across stakeholders, subject matter experts, learning teams, and business partners to ensure successful delivery.
• Monitor project progress, address challenges, and drive accountability for milestones and deliverables.
• Balance strategic planning with hands-on execution to achieve business outcomes.

Influence Without Authority

• Lead cross-functional teams and project participants without direct reporting relationships.
• Facilitate collaboration among business leaders, subject matter experts, and learning partners to achieve shared objectives.
• Build alignment, gain commitment, and drive decision-making across diverse stakeholder groups.
• Serve as a trusted advisor on learning strategy, design, and implementation approaches.

Vendor & Partner Management

• Manage relationships with external learning vendors, consultants, content providers, and development partners.
• Define project requirements, evaluate proposals, and oversee vendor deliverables.
• Ensure external partners meet quality, timeline, budget, and business expectations.
• Leverage external resources effectively while maintaining ownership of learning strategy, design standards, and project outcomes.

Measurement & Continuous Improvement

• Establish success metrics and evaluation plans for learning initiatives.
• Analyze learning effectiveness, adoption, and business impact data.
• Provide recommendations to improve learner engagement, knowledge transfer, and performance outcomes.
• Share project results and insights with stakeholders to support continuous improvement efforts.

EDUCATION AND EXPERIENCE:

EDUCATION: Bachelor's degree in Business Administration, Organizational Development, Human Resources, Education, Instructional Design, or related field; Master's degree preferred

YEARS OF RELEVANT WORK EXPERIENCE: N/A

YEARS OF MANAGEMENT EXPERIENCE: 2+ years

CERTIFICATIONS / LICENSES: Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or Agile certification strongly preferred

SPECIFIC KNOWLEDGE AND SKILLS:

• Experience managing complex learning, talent development, or organizational capability initiatives.
• Strong instructional design and curriculum development expertise.
• Demonstrated success developing learning solutions across multiple delivery modalities.
• Proven ability to lead projects and influence stakeholders without direct authority.
• Experience managing external vendors, consultants, and learning partners.
• Strong project management, facilitation, communication, and stakeholder engagement skills.
• Ability to balance strategic thinking with hands-on design, development, and execution.

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If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.