Job Description

Band

Level 4

Job Description Summary

Location: Hybrid. CDMX

As Learning Project Manager, you’ll help shape and deliver learning experiences that build commercial capabilities, strengthen product knowledge, and prepare sales teams to succeed in an evolving environment. You’ll partner with key stakeholders to identify development needs, translate business priorities into effective learning solutions, and support important products and commercial programs. Through thoughtful training, coaching, and continuous improvement, you’ll help our teams build the confidence and capabilities they need to deliver greater value for customers and patients.

Job Description

Key Responsibilities

• Develop and execute sales learning strategies aligned with commercial priorities and performance goals.
• Design engaging training experiences that strengthen sales capabilities, product knowledge, and customer interactions.
• Assess capability and knowledge gaps to identify and prioritize development opportunities across sales teams.
• Partner with commercial stakeholders to support learning needs for new products, programs, and business initiatives.
• Manage learning projects from planning through delivery, ensuring quality, alignment, and timely execution.
• Coach and support sales teams to build confidence, strengthen skills, and continuously improve performance.
• Measure learning effectiveness and apply insights to enhance training programs and commercial capabilities.

Essential Requirements

• Experience developing and delivering sales training, learning, or commercial capability programs.
• Strong project management skills with experience coordinating multiple priorities, timelines, and stakeholders.
• Ability to assess learning needs and translate business priorities into practical, engaging learning solutions.
• Strong communication, facilitation, and coaching skills with the ability to influence and support diverse teams.
• Demonstrated ability to collaborate with cross-functional partners and drive continuous improvement in learning programs.
• University Degree required.

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility and Accommodation:

Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to tas.mexico@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para desempeñar las funciones esenciales de un puesto, envíe un correo electrónico a tas.mexico@novartis.com y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje.

Skills Desired

Coaching, Customer Requirements, Customer Service, Relationship Building, Sales, Training Programs