Job Description

I’mAkvilė from the Learning & Competence Development teamwithin Salesand we are looking for a colleague who would partner with the business to shape continuous competence development across sales channels(call center, retail, OUT, andengineeringrelatedsales roles).

Thisrole goes beyondtraining delivery,focusingon close collaboration with stakeholders, understandingreal businessneedsand continuously improving how learning creates valueinsales. We are looking for someone with solidexperience, a strong sense of ownership and curiosityfor modern learning methodologies, digital tools, smarter, moreautomated ways of working across sales channels.

Whatyou’ll do:

• Act as a trusted learning partner forsalesstakeholders, understanding their priorities and competence needs

• Deliver andfacilitate learning activities, including onboarding for new joiners, conferences, and competence development for existing employees

• Translate business, performance, and capability needs into practical, scalablesaleslearning solutions that are continuous,notevent‑based

• Apply AI‑based solutions to improve existing learning tools and processes, and help shape newones

• Bring and apply new learning trends and methodologies

• Review calls and service interactions and consult the businessonsales and customer service standards (industryspecificknowledge can be learned)

• Define KPIs, use data and insights to guide decisions, and measure learning impact

What will help you thrive in this role:

• Proven experience in learning, competence development,learningmethodologies &design

• Background in sales, telcoenvironmentis a strong advantage

• Confidence in delivering andfacilitatinglearningsessionswith different audiences

• Strong stakeholder mindset and ability to balancedifferent needsand expectations

• Ownership mentality and comfort working independently

• Hands‑on experience with digital tools, automation or AI‑enabled learning solutions is a strong advantage

• Proficiency in Lithuanian&English

What we offer

• Opportunity to be part of a leading telco organization, shaping how sales capabilities are built and evolved across multiple channels

• A role where learning is a sales performance enabler, not a support activity

• Freedom to design, improve, and evolve learning solutions that create real impact

• A collaborative, supportive team environment

Monthly salary range:2600–3400 EUR (gross) + annual performance bonuses

Ready to make better happen?

We look forward to receiving your application by 15.04.2026 Please note that we might close the position earlier if we find the right candidate, so don’t wait too long to apply!

If you’re selected for the next stage, you’ll be contacted by our Talent Acquisition Specialist. Background and reference checks will be part of the process.

Want to know more about this role? Please reach out to Akvilė Balkien ė at akvile.balkiene@telia.lt.

Equal opportunities

At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength.

Join us and let’s make better happen – together!

More about our culture: www.telia.lt/karjera