The Learning & Organization Consultant is responsible for serving as a consultant for organization development; leadership consultation and coaching in both career development and performance management; talent pipeline development; learning management and program development; and continual professional development within the Enterprise. The Consultant also serves as a subject matter expert in his/her recognized areas of expertise to relevant business areas.
EDUCATION
Bachelor’s degree in Business, Organizational Development, Human Resources, Education or a related field. In lieu of a degree, five (5) years' relevant work experience will be considered.
EXPERIENCE
Minimum five (5) years’ professional level experience in one (1) of the following Areas of Expertise (AOE): organizational development, workplace learning: training delivery, training management, instructional design, leadership development, talent assessment, or succession planning.
Minimum three (3) years’ supervisory/leadership experience. Requirement may be substituted with three (3) years’ experience coaching or directly consulting with leaders.
Project management experience managing complex projects and/or initiatives preferred.
Health insurance experience preferred.
• Active Listening
• Analyze Information
• Consultative Approach
• Critical Thinking
• Decision Making
• Interpersonal Communication
• Oral Communications
• Personal Organization
• Time Management
• Written Communication
• Coaching and Consulting: Coaches leaders on developing leadership and coaching skills with focus on performance management, professional development, and team building. Consults with leaders to assess learning and development needs, identify goals, and a create action plans.
• Leadership Development: Analyzes, designs, develops, delivers and evaluates leadership development programs.
• Learning Program Management: Plans, schedules, promotes, and evaluates learning and development programs, processes and initiatives. Develops new programs support the strategic direction of the organization.
• Organizational Development: Implements and facilitates methodologies to strengthen employee abilities and knowledge, increase efficiency, and improve leadership capabilities throughout the organization.
• Performs other duties as assigned.
• Project Management: Plans, oversees and leads learning projects from ideation through to completion.
• Talent Pipeline Development: Facilitates and supports processes for assessing, identifying and developing organizational talent.
• Workplace Learning Professional Development: Facilitates or participates in the professional development of trainers, developers and other workplace learning professionals within the company. Shares knowledge, experience and resources with other professionals
Professional, Academy for Healthcare Management (PAHM) - American Health Insurance Plans (AHIP), Professional in Human Resources (PHR) - HR Certification Institute (HCRI), Senior Professional in Human Resources (SPHR) - Society for Human Resource Management (SHRM)
This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.
Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.
Regular
ADA Requirements
1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting or remotely and routinely travels for work within walking distance of location of primary work assignment.
Arkansas Blue Cross and Blue Shield provides reliable insurance plans to Arkansans while being a valuable community partner. We live here, work here and raise our families here – we are dedicated to Arkansas and to you.
We work hard to improve the health, financial security and peace of mind to the members and communities we serve.
Arkansas Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association.
