Job Description

Te Tākinatanga - Our Story 

At Contact, we believe home is the most important place in the world. That belief shapes everything we do, from leading the energy transition to how we power Aotearoa and care for our people and communities.

We’re a power, broadband, and mobile company, but we’re also investing boldly in renewable energy and smarter, more connected ways of working ( mahi). Our ambition is simple: to leave Aotearoa better than we found it.

Guided by our tikanga, we’re a team who care deeply about the work we do, how we support one another, and the impact we have. Simply put, we touch lives to make life better.

Behind that is our focus on people, and empowering our leaders and teams to build the skills they need for today and what’s coming next. The Learning & Organisational Development Manager role sits at the centre of that mahi, keeping things moving day-to-day while also supporting some of our most important programmes.

This is a 12‑month fixed‑term opportunity to step into a leadership role that’s already in motion. You’ll help keep momentum across the team, support leaders across the business, and make sure our learning and development work continues to land well, while leading the rollout of key programmes and initiatives already underway. It’s a role that blends people leadership, project management, and programme delivery for leaders across the business.

Te Whiwhinga mahi | The Opportunity 

This is a hands‑on leadership role where you’ll guide the team through a range of Learning & OD mahi, helping prioritise what matters most while keeping delivery moving.

• Execution across learning and organisational development, ensuring key programmes, engagement cycles and initiatives continue to run smoothly.

• Lead, support and coach a team of specialists, providing clarity, prioritisation, and the right level of guidance to help them succeed.

• Partner with leaders across the business to understand capability needs and deliver practical, fit‑for‑purpose learning solutions.

• Oversee the rollout of important programmes, including leadership development and operational initiatives, ensuring they are delivered effectively.

• Work across multiple stakeholders and priorities, helping the business navigate change while maintaining strong business‑as‑usual delivery.

You’ll be working in an environment where, as our rōpū (organisation) evolves, priorities can shift so you’re someone who can bring structure, momentum, and calm to complexity.

Qualifications

Ko wai koe | About You   

You’re someone who is comfortable leading through change and enjoys bringing clarity where things aren’t fully defined yet.

You’ll thrive in this fixed-term opportunity if you bring:

• Capability in leading programmes or initiatives in learning, organisational development, change, or related environments where you’ve had senior responsibilities.

• A solid understanding of learning, leadership development, or organisational development practices built through previous mahi.

• Strong stakeholder engagement skills, with the ability to build trust and work effectively across a wide range of people and teams.

• Confidence working in ambiguity, balancing competing priorities while keeping delivery on track.

• Leadership experience, and strength in adapting your style to meet different needs and levels of experience.

• A pragmatic, delivery‑focused approach (you’re happy to step into the detail when needed to keep things moving!)

You don’t need to bring experience with every system or tool. What matters most is your ability to lead and execute on delivery, build strong working relationships and drive meaningful progress.

Additional Information

Additional Information 

If this sounds like you, and you’re keen to step into a role where you can lead, bring kaimahi (employees) on a journey and make an impact in a short space of time, we’d love to hear your story.

We support flexible working where it works for the individual, the team and the business. Our ideal hubs for this role are in Auckland and Tauranga, so this role is best suited to someone who can work flexibly from one of these locations to enable strong in person connection and collaboration.

This is a fixed-term parental leave opportunity until June 2027.

Contact is not a place you’ll stagnate. Even in a fixed‑term role, you’ll enjoy a generous suite of benefits designed to support your wellbeing and make life a little easier. You’ll have the flexibility to work in ways that suit you and your team, plus access to our ‘Good to be Home’ annual payment to help with your home set‑up and wellbeing. If you’re a Contact customer, you’ll also receive twice‑yearly payments toward your energy and broadband bills. You’ll even get a boosted a 4% KiwiSaver employer contribution while you’re here with us!. And of course, you’ll also have access to a range of additional corporate discounts that make it good to work at Contact.

Applications close on Friday 5th June. But just like peak demand, great talent surges early, so if this role sparks your interest, power up your application now!

We love a good story at Contact, it’s what keeps our energy flowing! If you’ve got one that connects with this role, send it our way.

Here at Contact Energy (Te Mata Hiko), we know our strength lies in developing a sense of belonging - one that helps us attract and retain people with a broad range of perspectives and experiences.

We’re committed to creating a workplace where everyone feels valued, respected, and empowered to bring their whole selves to work. Our goal is to reflect the diversity of our customers and communities to help build a better Aotearoa New Zealand.

We have a rich community of talented people that we support to thrive at Contact.

Our inclusive hiring process is designed to embrace the diversity of Aotearoa New Zealand, ensuring a wide range of perspectives are included in our decision-making and helping reduce bias along the way.

The wellbeing of our kaimahi is super important to us.

We use employee insights to offer a range of initiatives and resources to support physical, mental, financial and emotional wellbeing – including flexible working arrangements, employee network groups and a market-leading parental leave policy.

At Te Mata Hiko, we want everyone to thrive. We welcome applicants far and wide - of every age, stage, background, and pride. Join us and be part of a team that values your passion and attitude just as much as your experience and skills.

Please note, only candidates with the right to live and work in New Zealand will be considered for this role.

Research shows that while men apply to jobs where they meet 60% of the criteria, women and those in underrepresented groups tend to only apply if they tick every box. We're not about box ticking, so if you think you have what it takes but don't meet everything stated above, please still get in touch. We'd love to kōrero.

Te Mata Hiko (Contact Energy) does not accept any CVs received from recruitment agencies where a formal engagement has not been confirmed and agreed to with our Talent team. In the event that unsolicited CVs are submitted by recruitment agencies, Te Mata Hiko (Contact Energy) reserves the right to contact these candidates directly and consider them for current/future vacancies without any financial obligation to the recruitment agency in question. This will also apply to any CVs sent directly to line managers.