Job Description

Position Information

Position Title Learning Management System (LMS) Administrator Job Category S12 Job Type Administrative/Professional Staff Supervisor's Title Vice Chancellor of Academic Affairs Location Scott Community College (10) Job Description

The LMS Administrator serves as the primary administrator and subject matter expert for the College’s Canvas learning management system and associated online learning technologies. The position is responsible for the administration, maintenance, integration, support, and continuous improvement of the systems that support online, hybrid, and technology-enhanced instruction.

In addition to Canvas, the LMS Administrator oversees institutional online learning platforms and tools, including syllabus management systems (Simple Syllabus), textbook adoption platforms (Akademos), student evaluation systems (Qualtrics), learning analytics solutions, online proctoring solutions, and other instructional technologies adopted by the College. The position supports institutional efforts related to course quality, accessibility, data-informed decision making, and student success through the effective management and utilization of online learning systems.

The LMS Administrator collaborates with faculty, academic leaders, Information Technology, Student Services, and external vendors to ensure online learning technologies are reliable, accessible, effective, and aligned with institutional goals.

Required Qualifications

• Bachelor’s degree in Educational Technology, Instructional Design, Information Systems, Higher Education, Computer Science, or a related field.
• Experience providing training, consultation, or support to faculty and staff.
• Experience utilizing data analytics tools to support decision making and continuous improvement.
• Experience administering or supporting enterprise educational technology platforms.
• Demonstrated knowledge of learning management systems and instructional technology applications.
• Excellent communication, organizational, analytical, and problem-solving skills.
• Ability to establish and maintain effective working relationships with faculty, staff, students, vendors, and the public.
• Ability to manage multiple priorities and projects while meeting established deadlines.

Preferred Qualifications

• Master’s degree in Educational Technology, Higher Education, Instructional Design, Learning Technologies, or a related field.
• Experience administering Canvas in an education environment.
• Experience administering Simple Syllabus, Qualtrics, or similar enterprise educational technology platforms.
• Experience utilizing Canvas Data Insights, analytics platforms, or learning analytics tools.
• Ability to use SQL and/or Python programming languages.
• Experience supporting OSCQR, Quality Matters, or similar course quality frameworks.
• Experience supporting accessibility initiatives within online learning environments.
• Experience supporting faculty in online, hybrid, or technology-enhanced learning environments.
• Experience working in a community college setting.

Physical Demands

• This position operates in a professional office environment and regularly uses standard office equipment such as computers, phones, and printers.
• Prolonged periods of sitting and working at a computer.
• Occasional travel between campus locations and attendance at meetings, trainings, or conferences as needed.

Salary $70,600.00/YR - $88,200.00/YR Typical Duties and Responsibilities

Learning Management System and Online Learning Systems Administration

• Serve as the primary administrator for Canvas and associated online learning technologies.
• Administer institutional instructional technology platforms, including Simple Syllabus, Qualtrics, online proctoring systems, learning analytics platforms, Akademos, and other enterprise online learning tools.
• Manage user accounts, permissions, system settings, academic term setup, course templates, and platform configurations.
• Coordinate system implementation, updates, testing, maintenance, and upgrades.
• Manage integrations between online learning platforms and other institutional systems.
• Collaborate with Information Technology staff and vendors to ensure secure and reliable operation of instructional technology systems.
• Monitor system performance, troubleshoot issues, and provide technical support for faculty, staff, and students.
• Develop, maintain, and update standard operating procedures (SOPs), user documentation, and operational workflows for online learning systems and related processes.
• Document system configurations, business processes, and administrative procedures to ensure continuity, consistency, and effective knowledge management.
• Assist in the implementation of institutional projects related to instructional technology and online learning.
• Coordinate technical integrations between instructional technology platforms and course materials systems.
• Support faculty and academic departments with textbook access.

Course Quality and Accessibility

• Support implementation of institutional online course quality initiatives, including OSCQR-based review processes.
• Collaborate with faculty and academic leaders to improve course organization, navigation, accessibility, and student engagement.
• Support institutional efforts to improve the accessibility of online learning environments, course materials, and instructional technologies in alignment with applicable accessibility standards and regulations.
• Evaluate instructional technology systems and integrations for accessibility and usability.
• Provide guidance and resources regarding regular and substantive interaction requirements and related online learning practices.

Learning Analytics, Assessment, and Reporting

• Utilize Canvas Data Insights and other reporting tools to monitor engagement, adoption, and student success indicators.
• Utilize Canvas Data Insights to improve efficient use of Canvas tools and add-ons.
• Administer Qualtrics and other institutional survey and assessment platforms used to support teaching, learning, student feedback, and institutional improvement initiatives.
• Develop reports, dashboards, and analytics that support data-informed decision making.
• Identify trends and opportunities to improve student engagement, retention, and instructional effectiveness.
• Collaborate with academic leaders and other stakeholders to interpret data and support continuous improvement efforts.
• Maintain evaluation workflows, reporting processes, and related system configurations.

Training and User Support

• Provide training and support related to Canvas, Simple Syllabus, Qualtrics, Canvas Data Insights, online proctoring systems, and other instructional technologies.
• Develop documentation, tutorials, guides, and training materials.
• Support faculty and staff in the effective use of instructional technologies and online learning tools.
• Coordinate vendor-supported training and implementation activities when appropriate.

Technology Evaluation and Continuous Improvement

• Research and evaluate emerging instructional technologies and learning tools.
• Participate in implementation of new technologies that support teaching, learning, accessibility, and student success.
• Collaborate with academic and administrative departments to identify opportunities for improved use of instructional technology.
• Recommend enhancements and process improvements based on system data, user feedback, and institutional needs.

Other

• Perform other duties as assigned.

EICC Non-Discrimination Statement

It is the policy of Eastern Iowa Community College District not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status, as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).

If you have questions or complaints related to compliance with this policy, please contact EICC’s Equal Employment Opportunity Officer/Equity Coordinator, Eastern Iowa Community College District, 101 West Third Street, Davenport, Iowa 52801, 563-336-5222, equity@eicc.edu or the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: 303-844-5695. FAX: 303-844-4303; TDD: 800-877-8339 or Email: OCR.Denver@ed.gov

Posting Detail Information

Posting Number S256P Number of Vacancies 1 Open Date 11/09/2026 Close Date Open Until Filled No Special Instructions Summary