Job Description

🚩 Starting Salary: $45,000 /year
🏫 Environment: Alternative Education Program, High School
🗓️ Availability: 2026 - 2027 School Year

Ombudsman Educational Services, a growing, dynamic organization with a social mission to offer hope, is seeking a Learning Lab Managerto join our award-winning Alternative Education team and perform meaningful work in a culture that welcomes innovation, encourages creative expression and offers limitless potential for personal and professional satisfaction!

If you're passionate about empowering students with diverse learning needs, thrive in a collaborative and dynamic educational environment, and bring creativity, patience, a solution-focused mindset, a sense of humor, and an unwavering commitment to student growth — We Should Talk! 📲

As the Learning Lab Manager,you will be responsible for the overall management and success of High School students while they are in the computer labs, creating an environment that guides and encourages students to develop and fulfill their academic potential. The Learning Lab Manager fosters a safe learning environment for all students, following guidelines for addressing/reporting issues and incidents; and is responsible for tracking several data points including but not limited to credit recovery, attendance, ISP compliance, and student schedules.

‖ Responsibilities Include:

• Preparing and maintaining computer labs to ensure a safe, organized, and efficient environment that supports student learning and technology use.

• Creating a welcoming, inclusive lab atmosphere where students feel safe, respected, and motivated to engage in academic work.

• Instructing and independently monitoring students in their use of academic platforms and technology tools to ensure accurate completion of assignments and alignment with instructional goals.

• Diagnosing, prescribing, treating, and evaluating student behavior and academic engagement on an individualized, ongoing basis to promote continuous improvement.

• Encouraging and tracking student progress within established timelines, offering guidance and positive reinforcement to help students meet academic milestones.

• Maintaining accurate and up-to-date records of student progress, including credit recovery data, attendance, and Individual Student Plan (ISP) metrics.

• Updating required documentation in compliance with Ombudsman protocols, local district policies, and state or federal education regulations.

• Preparing detailed and timely reports on student academic achievement, lab participation, and daily activities as needed for school records or stakeholder review.

• Managing student behavior in alignment with Ombudsman’s behavioral philosophy by setting clear expectations, modeling positive conduct, and applying consistent disciplinary measures when appropriate.

• Assigning academic courses appropriately within various online learning platforms based on individual student needs, credit requirements, and graduation goals.

• Supporting and advising students with academic challenges by offering individualized assistance, encouragement, and access to additional resources.

• Participating actively in center-wide meetings, student/parent conferences, and collaborative planning sessions to align efforts and share insights.

• Communicating regularly and effectively with students, families, supervisors, and colleagues regarding academic performance, behavior, and support strategies.

• Participating in assurance and accreditation efforts to help ensure the site meets or exceeds performance benchmarks and quality standards.

• Engaging in all required professional development activities at the school and district level to maintain current knowledge and continuously improve practice.

• Responding thoughtfully and professionally to both formal and informal feedback as part of a commitment to personal and team growth.

• Collaborating with fellow staff members to foster a cohesive, student-centered learning environment that supports the overall success of the center.

• Performing other duties as assigned to support the academic, behavioral, and operational success of the school and its students.

‖ Qualifications Required:

• Bachelor's degree or higher in education or a closely related field of study.
• Licensed currently or in the process of obtaining an IL state professional educator (PEL) or substitute teaching credential.
• Prior experience working with at risk youth, preferably in an alternative, special education and/or behavioral health program setting.
• Prior experience and/or knowledge in alternative educational services for students with diverse needs at various levels.
• Proficiency in providing motivation and having critical conversations with students that help move them toward realistic goals.
• Ability to effectively present information and respond to questions from groups of staff members, students, parents, customers, and the public.
• Solid motivational skills and willingness to be flexible and adapt to changing priorities and new initiatives.
• Highly skilled in mentoring, coaching, administrative support, and/or technical support functions.
• Advanced oral and written communication, instruction, curriculum, conflict resolution, multitasking, problem solving, and decision-making ability.
• Well-versed in the use of relevant technology including experience with computers, Microsoft Office Suite, instructional programs, database entry and basic office equipment.

Ombudsman Educational Servicesis a division of ChanceLight Behavioral Health, Therapy, & Education, the nation’s leading provider of alternative and special education programs for children and young adults. For more than 50 years, and in partnership with over 235 school districts nationwide, we have helped change the direction of more than 240,000 student lives!

💻 Learn more about our history, our mission and the program services we provide by visiting the link below:

• https://bit.ly/m/WorkWithPurpose

At ChanceLight we believe in providing more than just a job, as a member of our team you'll receive the opportunity to make meaningful impacts, the support needed to achieve success, and all the tools essential to reaching your personal & professional fulfillment! Y our path to a truly rewarding career starts here – where growth, empowerment, and collaboration define our culture; and every day is a Chanceto transform lives through education!

‖ Perks and Benefits Include:

• Comprehensive Medical, Dental and Vision Plans
• FREE Telehealth and Virtual Counseling Sessions
• FREE Health Advocacy Services and 24/7 Nurse Line
• Company Paid Life & Disability Insurance
• Company Paid Employee Assistance Program
• Flexible Spending and Health Savings Accounts
• Personal Protection Insurance Plans
• Cigna Healthy Pregnancies, Healthy Babies Program
• Legal Services Insurance
• Pet Health Insurance
• Accrual-based Paid Time Off
• School Hours and Paid Holiday Schedule
• Extensive Personal and Life Event Paid Leave Policy
• 401k Retirement Saving Plan
• Perks at Work Employee Discount Program
• Opportunities for Growth & Development
• And So Much More!

If you're ready to start making lasting impacts on the lives of students and contribute to the creation of a brighter future — This Is Your Chance!

Join us and together, we can empower students to overcome challenges, build confidence and unlock their full potential!

Careers, With ChanceLight 💙 Work. With Purpose.

Copyright © 2026 ChanceLight Behavioral Health, Therapy, & Education, a ChanceLight® company *Benefit plans and eligibility requirements may vary based on role and employment status.