Reporting & Working Relationships

The Digital Learning Professional reports to the Learning and Development Head and works closely with all L&D Business Partners, internal and client services teams within the West Market Areaand alsodirectly engages with staff.

• Contributes to a collaborative course development environment, working closely with others to understand andoptimizeeLearning design capabilities.

• Serve as the Learning Management System (LMS) subject matter expert within the PwC organization.

• Setup, extract, and troubleshoot LMS curriculum access, reports, course registrations, and course rosters.

• Ensures high quality of learning data and independently examines and analyzes the LMS service performance against measured service levels and goals.

• Develops or customizes eLearning in a variety of applications including Articulate Storyline and/or GOMO,Lectora,Captivateto satisfy internal client requirements and instructional design needs.

• Designsinteractive modules for use in multiple eLearning situations to improve learner retention and ease of development.

• Tests functionality of eLearning materials for imperfections in layout, design, and programmed behaviors.

• Develops andmodifieshigh-impact graphics,videosand animations in a variety of applications including Vyond and/or Adobe After Effects, Photoshop, illustrator, Character animator, etc.

• Recommends enhancements to learning technology and developmentmethodology

• Facilitate the automation,standardisation, and optimisation of learning &development processes to improve service delivery and operational efficiency.

• Support the development and delivery of hybrid in-person and online training programs.

• Meets deadlines consistently in a fast-paced environment with multiple assignments occurring simultaneously.

• Act as Tier 2 support for learners needing support to access or complete courses.

Experience and Qualification

• Minimum of aBachelor’sdegree in any relevant discipline or equivalent experience in training, communications, adulteducationand instructional design.

• Minimum of 1 year working experience in web development, animation, data analytics, multimediadesignand development from a commercial environment.

• Experience with any Learning Management System as a developer or administrator.

• UnderstandingLMS functionality including SCORM and AICC standards and knowledge of Alteryx is a plus.

• Experience with Google workspacecollaborationstools (e.g.AppScript, Sites, Sheets, etc.).

• Excellent Microsoft Excel, PowerPoint,WordandPowerBIskills.

• Experience with HTML, image,audioand video editing is an advantage.

• Knowledge ofJavascript, Vyond, Adobe Creative Cloud or any graphics design application.

• Experience in design and development of eLearning, animations.

Required Skills

• Research and knowledge sharing skills.

• Excellent oral and written communication skills.

• Strong interpersonal andproblem solvingskills.

• Ability to work unsupervised and proactively onowninitiative.

• Ability to develop successful business relationships across all business units.

• Self-motivated and able to motivate others.

• Ability to relate and communicate at all levels of seniority across business.

• Ability to manage change and innovation in a professional manner.

• Flexible attitude and approach.