Job Description

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.

Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.

Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis.

If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

JOB TITLE: Learning & Development Lead, Nursing

The Learning and Development Lead is responsible for designing, implementing, and evaluating training programs to enhance nursing competencies and support professional growth at Mental Health Cooperative (MHC). This role collaborates with nursing leadership to assess learning needs, develop educational initiatives, and ensure training aligns with best practices and regulatory requirements. The Learning and Development Lead will oversee training operations, lead cross-functional teams, and drive continuous learning strategies that enhance patient care outcomes.

RESPONSIBILITIES:

Training Program Development & Implementation:

• Develop and implement comprehensive training programs to support nursing staff competency and professional development.

• Ensure all training programs align with evidence-based nursing practices and regulatory requirements.

Learning Needs Assessment & Strategy:

• Collaborate with nursing leadership to assess staff learning needs and develop targeted training strategies.

• Evaluate the effectiveness of training initiatives through feedback, assessments, and performance metrics.

Operational Management & Compliance:

• Oversee the administration and delivery of training programs, including orientation, continuing education, and skills development.

• Ensure training content meets accreditation standards, regulatory compliance, and organizationalpolicies.

Cross-Functional Collaboration & Leadership:

• Work closely with nursing leaders, clinical educators, and other departments to align training efforts with organizational goals.

• Lead training sessions, workshops, and competency evaluations to enhance staff knowledge and skills.

Performance Improvement & Innovation:

• Monitor and analyze training outcomes to identify opportunities for process improvement and curriculum enhancement.

• Implement innovative learning methodologies, including digital learning platforms and simulation-based training.

Other Responsibilities

• Ensure compliance with corporate training policies, safety regulations, and nursing practice standards.

• Stay informed of industry trends, best practices, and advancements in nursing education.

• Complywith allCorporateCompliancepolicies,practicesand procedures.

• Responsibleforattendingallmandatoryin-services,continuingeducationand annual healthrequirements.

• Report allunethical activitiestosupervisor, CorporateComplianceOffice, Values Hotlinenumber or HumanResourceDirector.

• Complywith allOSHAandsafetypolicies, practices,andproceduresReport allunsafe practicesor accidentstosupervisor,SafetySupervisorandor OSHA Coordinator.

• Willbecompliantwiththerelevantregulationsconcerningtheprivacyand securityofconsumer’s protectedhealthinformation(PHI)as establishedby theHealthInsurancePortabilityand AccountabilityAct of 1996(HIPAA).

• Participatein proactive teameffortstoachieve departmental andcompany goals.

• Performother dutiesas assigned.

• Provideleadershipto others through exampleandsharing ofknowledgeskill.

• Followallpoliciesand procedures setbythe Agency.

REQUIREMENTS:

EssentialSkills and Experience

• Bachelor’s degree in Nursing, Healthcare Education, or a related field required; Master’s degree preferred.

• Active RN licensure required

• Minimum of 3-5 years of nursing experience, with at least 2 years in a training, education, or leadership role.

• Strong understanding of nursing education, training methodologies, and adult learning principles.

• Experience in developing and implementing training programs in a healthcare setting preferred.

• Excellent communication, leadership, and problem-solving skills.

• Strong knowledge of healthcare regulations, financial management, and quality improvement processes.

• Strong understanding ofclinical operations and healthcare quality metrics.

• Proven ability to analyze healthcare data, identify trends, and implement performance improvement initiatives.

• Excellent leadership, communication, and stakeholder engagement skills.

• Experience working within behavioral health or mental health settings is a plus.

EssentialRequirements for the Position:

• Valid Tennessee Driver’s License

• Acceptable Motor Vehicle Report (MVR)

• Acceptable Criminal Background Investigation

• Cell Phone

ABOUT YOU |CORE SKILLS:

CoreCompetencies

Leadership Skills

• Ability to lead by example

• Ability to make sound decisions quickly and decisively

• Ability to motivate staff

• Ability to identify strengths and weaknesses of team and develop solutions to combat weaknesses and utilize strengths

• Is cool under pressure; does not become defensive or irritated when times are tough; can be counted on to hold things together during stressful times

• Clearly and comfortable delegates tasks; broadly shares both responsibility and accountability

Team Oriented

• Assist teammates as needed

• Creates and maintains a climate in which teammates want to do their best

• Can quickly find common ground and solve problems for the good of theteam

Interpersonal Skills

• Can negotiate skillfully in difficult situations with both internal and external groups; can win concessions without damaging relationships; can be bothdirect and forceful as well as diplomatic

Customer Service

• Internal & external customer service indicative of mutual respect & trust

Joint Commission Competencies:

• Consumer Engagement – establishes and maintains a therapeutic relationship via effective, appropriate communication and behaviors with consumers.

• Suicide Specific Triage Assessments – use of C-SSRS and suicide specific assessment.

• Appropriate use of Therapeutic Options De-escalation and Restraint.

• Appropriate Triage Disposition for supported by clinically based rationale.

• Professional and complete communication and coordination of care.

• Appropriate use of Therapeutic Options De-escalation.

• Actively participates in consultation process.

• Maintain timely availability for calls through appropriate logging in and logging out.

• Establish further care by scheduling and completing follow up calls.

• Complete all clinical documentation in specified time periods.

• Complete all Crisis Management System documentation in a timely manner

• Demonstrates ability to work independently, to make critical decisions and to work collaboratively as an integral part of a team.

• Demonstrates appropriate infection prevention and control through proper hand hygiene.

• Demonstrates evidenced informed practice related to substance use disorders.

• Demonstrates evidenced informed practice related to clinical care of children and youth.

Reporting to this Position:

• N/A

PhysicalDemandsand Work Environment

Thephysical demandsandwork environmentcharacteristics describedhere are representativeofthosethatmustbemetbyanemployeetosuccessfullyperform theessentialfunctionsofthis jobReasonable accommodationsmaybemadeto enableindividuals with disabilitiestoperformtheessentialfunctions

• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specificvision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

• Work environment: The noise level in the work environment is usually moderate.

BENEFITS:

Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available:

• Medical Insurance/Prescription Drug Coverage

• Health Savings Account

• Dental Insurance

• Vision Insurance

• Basic Life and AD&D Insurance

• Short- & Long-Term Disability

• Supplemental Life Insurance

• Cancer Insurance

• Accident Insurance

• Critical Illness Insurance

• 403b - Retirement Plan

• Calm App for medication and mental health

• Gym membership discounts

Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.