Rack Room Shoes

Learning & Development Intern

Rack Room Shoes  •  Charlotte, NC (Onsite)  •  3 months ago
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Job Description

As a Learning & Development Intern, you will join our team to gain hands-on experience in the skills required of L&D professionals. You will assist with LMS administration, resource management, and course planning while supporting our mission to provide high-quality educational technology solutions.

Essential Functions:

  • Review and update Global Resources within the Learning Management System (LMS).
  • Participate in “Skills” research, buildout, and deployment to the corporate office.
  • Assist with translation rules and administrative functions inside the LMS.
  • Support course development through end-user research and storyboarding.
  • Plan and prepare materials for Instructor-Led Training courses for Fall 2026.

Knowledge, Skills, and Abilities:

  • Must be able to communicate effectively and professionally.
  • Strong interpersonal skills and a passion for helping others learn.
  • Ability to work effectively in a team-oriented environment.
  • Must be highly organized and detail-oriented.
  • Proficiency in Microsoft Office Applications (Excel, Word, PowerPoint) and Adobe.

Minimum Requirements:

  • Pursuing or completed a degree in Learning Technology, Education, or a related field.
  • Basic understanding of learning technology and L&D department functions.
  • General understanding of storyboarding and course development is preferred but not required.
  • Strong administrative skills to provide necessary support to the department.

Physical Demands:

  • Must be able to look at a computer monitor for up to 8 hours a day.
  • Ability to use hands and fingers for typing and detailed work using a mouse.
  • Ability to exert up to at least 10 lbs. of force occasionally.

Work Environment:

  • Office Environment
  • Working primarily in an office environment, 4 days a week in Office.
  • Performed in a traditional office environment with extended periods of sitting.
  • May require visits to nearby store locations or participation in off-site projects.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills requires of the position. All employees may have other duties assigned at any time.

Rack Room Shoes

About Rack Room Shoes

We believe shoes are more than just shoes, because we know your life is more than just footsteps.

Rack Room Shoes and Off Broadway Shoe Warehouse are known as innovators and authorities in our industry. We offer a great variety of on-trend styles for women, men and children in athletic, comfort and dress categories, while providing a delightful and trusted shopping experience for our valued customers. We also offer outstanding values on a wide selection of nationally recognized brands and exclusive private brands.

REAL TRUST

Our customers mean everything to us. You can count on us to consistently provide quality brands, current styles at affordable prices, and great service to fit the way you shop. Serving today’s busy families is our specialty. Our more than 500 stores feature an open concept design, with inventory that’s visible and accessible – makes it much easier and quicker to choose styles and find correct sizes for the entire family. With two brands in one family, you have more locations to shop, with returns or exchanges accepted at Rack Room Shoes or Off Broadway Shoe Warehouse. You can also earn and use your Rack Room Shoes Rewards Points at both locations, Shop Your Way online, in-store, on our APP or with Curbside Pick-Up.

REAL ADVOCACY

Rack Room Shoes maintains a special commitment to those in need. Through RACK ROOM SHOES GIVES, our ongoing philanthropic program, we provide ways in which customers and employees can seek support for charitable organizations, instilling trust and inspiration in the communities we serve.

Industry
Retail & Ecommerce
Company Size
1,001-5,000 employees
Headquarters
Charlotte, North Carolina
Year Founded
Unknown
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