Job Description

LEARNING & DEVELOPMENT EXECUTIVE

Mandarin Oriental, Kuala Lumpur is looking for an Learning & Development Executive to join our Learning & Development team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall.

About the job

Based at the Mandarin Oriental, Kuala Lumpur / within the Learning & Development Department in Kuala Lumpur, the Learning & Development Executive is responsible to support the Learning & Development department in administration duties and assist in conducting training sessions. The Learning & Development Executive reports to the Director of Learning & Development.

As Learning & Development Executive, you will be responsible for the following duties:

• Assist and coordinate the preparation of colleague’ nomination for Learning & Development plan in accordance with the Hotel’s Learning & Development policy
• Assist in the preparation of training room facilities for the colleagues requesting the use of the training rooms.
• To ensure that all training records are input into the Learning Development Information System and to generate monthly reports accordingly.
• To replenish training materials and refreshment after each training
• To ensure the cleanliness of the training room after each training
• To ensure training equipment are set up and training material are ready and placed in the respective training room 15 minutes prior to the training.
• To ensure that all training records are properly filed and kept updated.
• To ensure that the Learning and Development notice board is kept with creative and informative related information.
• Ensure that all training equipment are in working condition and to report to respective departments if any default.

As Learning & Development Executive, we expect from you:

• A University/ Hotel School or College Graduate in Hotel Management or similar.
• Minimum 3 years of L&D and Training experience
• Willingness to develop team members and self

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• EPF (Employees Provident Fund) contributions (higher than the norm)
• SOCSO (Social Security Organisation) & EIS (Employment Insurance System)
• Public holiday entitlement based on Malaysian calendar
• Exceptional rest area & colleagues engagement activities.

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