rpc - The Retail Performance Company

Learning & Development Consultant (m/f/d)

rpc - The Retail Performance Company  •  Munich, DE (Onsite)  •  26 days ago
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Job Description

Learning & Development Consultant (m/f/d)

  • Deutschlandweit, München
  • Permanent
  • Full-time

Who we are

rpc – The Retail Performance Company is the consulting company for the entire path to a customer-oriented transformation: from strategy, customer experience design and data analytics to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers.

rpc was founded in 2013 as a joint venture between the BMW Group and H&Z Unternehmensberatung AG and is represented in twelve countries with over 450 employees.

Your Tasks

  • You shape learning as an integral part of transformation, with end-to-end ownership from strategic design to global rollout
  • You design global governance and steering models for international training organizations, including KPI frameworks and reporting mechanisms
  • You build Target Operating Models for Learning & Development with clear roles, responsibilities, and decision logics
  • You define KPI catalogs and audit standards that enable global comparability and data-driven decisions
  • You facilitate international workshops and manage stakeholders from business units to executive management
  • You validate solution approaches with pilot markets and ensure global implementability under varying market conditions
  • You develop strategic options and prepare management decisions in a structured way

Your Profile

  • At least 2 years of experience in L&D, HR, Change, or Transformation—either in consulting or a comparable in-house role
  • Confident in contributing to and leading projects, workstreams, or initiatives
  • Strong communication and facilitation skills, with the ability to confidently engage diverse stakeholders from business units to management
  • An analytical, structured, and pragmatic working style, including ownership and results orientation
  • Proven experience in building or further developing academies, enablement programs, or learning structures
  • Familiarity with governance, operating models, and steering logics in the L&D context
  • Hands-on experience with digital learning formats, LMS/LXP, and modern learning technologies (ideally including AI-supported tools)
  • A strong interest in leveraging learning as a driver for transformation and organizational development
  • Strong customer orientation as well as excellent German and English skills (at least C1); fluent Spanish skills are a plus

Questions?

Then call or e-mail us:

Doris Bergmann

Senior HR Specialist

career@rpc-partners.com

+49 (0) 89 2000 5080

We are looking forward to your application!

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Doris Bergmann

Senior HR Specialist

rpc - The Retail Performance Company

About rpc - The Retail Performance Company

We are The Retail Performance Company (rpc), the consulting firm dedicated to the entire process of customer-centric transformation: from strategy, via customer experience design, training, coaching, qualification and talent management to data analytics.

On the journey from strategy to action, we strive to make retail an exciting place. A place that creates an inspirational, seamless customer experience. Our joint competencies enable us to offer comprehensive solutions for sales excellence across six service lines: consulting, coaching, training & qualification, talent management, customer experience design and data analytics.

We deliver customer-centric transformation that inspires and we inspire our customers to be better to their customers. In a nutshell: Inspiring customer-centric transformation.

On our fifth anniversary in 2018, we are celebrating our transformation from a Germany-based startup into a growing international player with a presence in ten countries. Our success is founded on a strong partnership between our sophisticated clients and our passionate employees, meeting the challenges of retail transformation together.

At rpc, we pride ourselves on achieving the perfect mix: a list of renowned clients, tough-as-nails project management and a workplace that feels like a startup. Get a short snapshot how it feels to be part of our team:

http://bit.ly/rpc-inspiring-customer-centric-transformation

Find us also on Instagram: https://www.instagram.com/wearerpc/

Industry
Consulting & Advisory
Company Size
201-500 employees
Headquarters
München, DE
Year Founded
2013
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