Biffa

Learning & Development Consultant - 6 Month Secondment

Biffa  •  United Kingdom of Great Britain and Northern Ireland (Remote)  •  9 hours ago
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Job Description

Learning & Development Consultant – 6 Month Secondment

Are you an experienced Traffic Dispatcher with a passion for sharing knowledge and developing others?

We are looking for motivated and knowledgeable Traffic Dispatchers to join the Learning & Development Team on a 6 month secondment, supporting the rollout of an exciting new modular training programme for all new Traffic Dispatchers across the business.

This is a fantastic opportunity to step away from the day-to-day operation and play a key role in shaping the future of dispatcher training. You will work closely with colleagues across the network, helping to deliver engaging training sessions, share best practice, and support new starters in building the skills and confidence needed to succeed in the role.

The position would suit individuals who:

  • Have strong operational knowledge and experience within a Traffic Office environment
  • Enjoy coaching, mentoring, and supporting others
  • Are confident communicators and presenters
  • Want to broaden their experience and further develop their career within the business

Essential Knowledge & Experience

Central System Knowledge

Candidates must have a strong understanding of dispatcher use of Central System, including:

  • Customer Enquiry Screen
  • Standing Orders Generation
  • Standing Order Maintenance
  • Conveyance Note Management
  • Routing Screens
  • Disposal & Disposal Ticket Entry
  • Docket Management
  • Disposal Reports

Traffic Office Best Practice

Good working knowledge of the following is also essential:

  • BINS
  • Wasted Journey Management
  • OTIF – Managing Service
  • CRS Log Management
  • QLS
  • Driver Engagement
  • Net Earnings Reports / Understanding
  • TC77

Other Skills & Requirements

  • Confident and clear presenter / communicator
  • Comfortable presenting over Microsoft Teams
  • Good knowledge of Microsoft Teams & PowerPoint
  • Some travel will be required

If you are interested in developing your skills and supporting the future development of our Traffic Dispatchers, we would love to hear from you.

Biffa

About Biffa

Founded in London in 1912, Biffa is a leading UK nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.

We provide an essential service to satisfy the business needs of our commercial, industrial and public sector customers throughout the UK, and help them to meet their legal obligations and corporate responsibility commitments.

We employ 10,000 people and collect waste from thousands of businesses and millions of households across the UK each day. 

Our surplus food redistribution partnership with Company Shop Group, and our environmental work with BiffaAward and Waste Aid, also have wider benefits for the UK and beyond.

Since 2002 we’ve reduced our carbon emissions by 70 per cent and aim to be net zero by 2050.

Industry
Consulting & Advisory
Company Size
1,001-5,000 employees
Headquarters
High Wycombe, GB
Year Founded
1912
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