Job Description

Shape the future of learning at Ruah. This is an exciting opportunity for an experienced Learning & Development professional to lead capability initiatives, partner with leaders, and drive meaningful workforce development across a growing, values-driven organisation.

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

This is an opportunity to shape learning and capability across a purpose-led community services organisation.

Reporting to the People & Culture Manager Services, you will partner with leaders and subject matter experts across operational and corporate teams to conduct training needs analyses, map capabilities, identify gaps and recommend fit-for-purpose learning solutions.

Using contemporary instructional design principles, you will develop practical, inclusive and engaging face-to-face, virtual and digital learning experiences. This is a hands-on role in which you will design learning solutions, facilitate training for diverse employee groups and evaluate outcomes to support continuous improvement.

You will lead initiatives spanning induction, leadership development, digital learning and organisational change. Your work will strengthen employee capability, service quality, compliance and safety across Ruah Group.

This is a permanent full-time position based in Northbridge.

What We’re Looking For

The successful applicant will have:

• At least two years’ experience in learning and development, organisational development, capability development or a related field
• Experience conducting training needs analyses, mapping capabilities and identifying capability gaps
• Sound instructional design skills and experience developing practical learning solutions
• Confident facilitation skills across face-to-face and virtual environments
• Experience designing digital learning content and using learning management systems
• The ability to evaluate learning outcomes and improve programs using feedback and evidence
• Strong stakeholder engagement, relationship-management and communication skills
• Experience supporting organisational change and project initiatives
• The ability to plan, coordinate and manage multiple priorities
• A commitment to inclusive practice and working respectfully with people from diverse backgrounds, cultures, identities and experiences

The following are desirable:

• A qualification in learning and development, human resources, organisational development, education, adult learning or a related discipline
• Experience in community services, healthcare, aged care, disability, not-for-profit or human services

What Do We Offer?

• Salary aligned with Level 5 of the Ruah Enterprise Agreement and the SCHADS Award, starting at $105,916 plus superannuation
• Five weeks’ annual leave plus 17.5% annual leave loading for award-based employees
• 16 weeks’ paid parental leave, with flexibility to take it as 32 weeks at half pay
• Four weeks’ paid parental leave for new employees after six months’ service
• Free, independent and confidential Employee Assistance Program support for you and your family
• Free Ruah-paid Journey Cover for travel to and from work
• Salary packaging benefits, including:
• Up to $15,900 in general salary packaging
• Up to $2,650 in meal entertainment packaging
• Additional options for travel, accommodation, parking and education expenses
• Opportunities to participate in working groups, Pride events, cultural celebrations and reconciliation initiatives

Required Compliance Documents

The successful applicant will be required to provide:

• A current driver’s licence
• A National Police Clearance Certificate
• An International Criminal Check, if applicable
• A First Aid Certificate

How to Apply

Please click Apply and submit:

• Your current CV; and
• Responses to the following two questions, which will form your cover letter and should be no more than two pages in total:

1. Describe a learning solution you designed in response to an identified capability need. How did you conduct the training needs analysis, apply instructional design principles and evaluate the solution’s effectiveness?
2. Tell us about your experience mapping workforce capabilities. How did you identify capability requirements, analyse gaps and translate your findings into learning priorities or initiatives?

Your cover letter is a required part of your application. Please answer both questions in your own words, using specific examples from your experience. We want to understand your personal approach, contribution and learning, so please ensure your responses genuinely reflect your experience and writing style. Applications without a cover letter addressing both questions may not be considered.

Applications close: 20 November 2026.

The advertisement may close earlier than the listed date.

For further information, please contact the Talent Acquisition Team at talent@ruah.org.au

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right. Everyone is welcome. Everyone belongs.

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.