Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
MISSION
Lead the strategy for measuring and analyzing data related to learning and skills development, with the aim of optimizing the effectiveness of training programs and aligning performance indicators with the company’s strategic objectives.
Also ensure budget monitoring and investment analysis.
REPORTING LINE
Learning Operations Manager
WHAT ARE YOU GOING TO DO?
• Define and implement a strategy for collecting, analyzing, and leveraging Learning data.
• Identify, monitor, and analyze training-related KPIs (completion rates, learner satisfaction, ROI, skills development, etc.).
• Collaborate with L&D, HR, IT, and business teams to ensure consistency of data and tools used.
• Produce dashboards and regular reports for internal stakeholders.
• Monitor trends and best practices in Learning analytics tools and the market.
• Contribute to the continuous improvement of learning pathways through data analysis.
• Ensure compliance of data processing activities with applicable regulations (GDPR).
• Develop and monitor the annual budget for Group training activities.
• Implement reporting tools and dashboards to track costs, investments, and L&D performance indicators.
• Analyze variances between forecast and actual results and recommend corrective actions.
• Work closely with L&D teams to assess the profitability and effectiveness of training programs (ROI, efficiency, adoption rates).
WHO ARE WE LOOKING FOR?
• Master’s degree in Data Analytics, Human Resources, Instructional Design, or equivalent.
• Master’s degree in Finance, Management Control, or equivalent (Master’s level / Bac+5).
• Proven experience (minimum 5 years) in management control, ideally within an HR or Learning environment.
• Significant experience in Learning data management or HR KPI monitoring.
SKILLS
• Strong command of reporting tools (Excel, Power BI, SAP, etc.).
• Proficiency in BI tools (Power BI, Tableau, etc.) and Learning Management Systems (LMS).
• Strong data storytelling and communication skills with non-technical stakeholders.
• Analytical mindset, attention to detail, organizational skills, and results-oriented approach.
• Fluent English, both written and spoken.
Come along on CMA CGM’s adventure !
The CMA CGM Group is a global player in sea, land, air and logistics solutions, true to its corporate Purpose, "We imagine better ways to serve a world in motion".
Present in 177 countries, it employs 160,000 people, of which nearly 6,000 in Marseilles where its head office is located.
The world's 3rd largest shipping company, CMA CGM serves more than 420 ports across 5 continents with a fleet of over 650 vessels. In 2024, CMA CGM carried over 23 million TEU (twenty-foot equivalent unit) containers. Its subsidiary CEVA Logistics, one of the world's top five players, operates 1,000 warehouses and handled 15 million shipments in 2024. CMA CGM AIR CARGO, the Group's air freight division, will operate a fleet of 6 cargo aircraft by 2025.
CMA Media, France's 3rd largest private media group, includes RMC-BFM and several national and regional press titles (La Tribune Dimanche, La Tribune, La Provence and Corse Matin).
Committed to energy transition, the CMA CGM Group is aiming for Net Zero Carbon by 2050.
The CMA CGM Foundation provides humanitarian aid in crisis situations, and is committed to education for all and equal opportunities throughout the world. To date, the CMA CGM Foundation has transported 63,000 tons of humanitarian aid to 97 countries and supported over 550 educational projects.
