Job Description

If you’re looking for more, you’ve come to the right place.

From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

Be part of what makes us different.

This 6 month contract position works closely with Subject Matter Experts (SMEs) to coordinate the development and delivery of Farm Boy’s training content, including: needs assessments, script development, scheduling, training videos, and eLearning modules. This role supports the creation of engaging and effective learning materials that promote operational consistency and support employee development across the organization. Here are some of the other ways you’ll help us stand out:

• Act as a liaison between Learning and Operations teams for matters related to digital content development and Learning Management System (LMS) administration and troubleshooting.
• Collaborate with SMEs to coordinate the content development process from initial needs assessment through final review and approval, ensuring timelines and project objectives are achieved.
• Develop and maintain eLearning modules and question based training materials aligned with established learning principles.
• Partner with SMEs to prepare scripts, shot lists, and supporting materials for training video production.
• Upload, test, and maintain training content within Farm Boy’s LMS to ensure accuracy and accessibility.
• Support Human Resources employer branding and communication initiatives by creating digital materials for various communication channels, including: in-app messaging, newsletters, and promotional materials.
• Participate in project discussions and support teams with testing and implementation of digital, operational, and departmental communications.
• Coordinate with software vendors to resolve platform issues and support operational teams with troubleshooting as required.
• Contribute to overall team success by taking on additional related responsibilities as needed.

Qualifications

What you bring to the table.

We provide the opportunity, and you bring the potential.

• A genuine passion for delivering engaging and exceptional customer service.
• Post-secondary education in Human Resources, Business Administration or a related field, with a minimum of 2 year of related experience, or an equivalent combination of education and experience.
• Previous experience in Learning and Development or HR considered an asset.
• Strong communication and relationship building skills with the ability to collaborate effectively across all levels of the organization.
• Well developed organizational and project coordination skills with strong attention to detail.
• High level of comfort with technology and strong computer skills, including Microsoft Office Suite.
• Ability to present information in a clear, concise, and user friendly manner.
• Reliable, motivated, and able to work independently while managing multiple priorities in a fast-paced environment.
• Experience with Axonify or similar Learning Management Systems and eLearning tools such as Articulate Storyline, Articulate Rise 360, Canva, Wellsaid Labs, or similar platforms is considered an asset.
• Graphic design, visual content creation, and basic photography, audio, or video recording experience are considered assets.
• Comfortable working in an environment that includes extended periods of sitting, repetitive tasks, frequent computer use, open office noise, and a flexible schedule that includes occasional travel between stores and regions with reliable transportation.
• Fluency in English; French language skills considered an asset.

What we bring to the table.

At Farm Boy, we believe in supporting our Team Members throughout their careers. Whether, it’s at our Home Office or our stores, we’re proud to stand out in the market as a workplace that offers:

• Comprehensive benefit program and coverage that varies by position.
• Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
• A 10% discount on in-store purchases.
• On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
• The opportunity to support local neighbourhoods through our community programs.

Additional Information

Grow a career with us.

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply—including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

Accommodation is available upon request for applicants and employees with disabilities.